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AISATS Customer Service Executive Interview Questions and Answers
AISATS Customer Service Executive Interview Experiences
2 interviews found
Tell me about your hobbies?
(3 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve conflicts
Proficient in using CRM systems and other customer service tools
Received multiple awards for outstanding customer service performance
- Q2. What is custom service executive?
- Ans.
A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.
Responsible for addressing customer concerns and resolving issues
Providing information about products or services
Handling customer inquiries via phone, email, or in person
Maintaining customer satisfaction and building relationships
Processing orders and returns
Ex...
- Q3. Tell me about your family background?
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about you
- Q2. About my family background
- Q3. My hobbies ,why do I want to join the company
Interview Preparation Tips
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Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. Why you want to join SpiceJet
Customer Service Executive Interview Questions & Answers
InterGlobe Aviation
Anonymous
posted on 9 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell about your favorite place and why?
- Q2. Advantages of Social media
- Ans.
Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.
Increased brand awareness through social media platforms
Improved customer engagement and communication
Cost-effective marketing through targeted advertising
Ability to gather customer feedback and insights
Opportunity to build brand loyalty and advocacy
Access to a wider audience ...
- Q3. Why indigo?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Self Introduction , education, experience and hobby
- Q2. Experience Questions
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
British Airways
Anonymous
posted on 2 Nov 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What was your last salary
- Q2. Where do you stay in Delhi ncr?
(2 Questions)
- Q1. What do you know about Call Ba?
- Q2. What is good customer service
- Ans.
Good customer service is providing prompt, efficient and friendly assistance to customers.
Promptly addressing customer concerns and inquiries
Efficiently resolving issues and providing solutions
Being friendly and empathetic towards customers
Going above and beyond to exceed customer expectations
Providing clear and concise communication
Being knowledgeable about products and services
Showing appreciation for customer loyalt...
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 6 Nov 2024
I applied via Company Website and was interviewed in May 2024. There were 3 interview rounds.
Based on aviation and maths
(3 Questions)
- Q1. Tell about your self
- Q2. Why do choose the job
- Ans.
I choose this job because I enjoy helping others and have a passion for providing excellent customer service.
Passion for helping others
Enjoy providing excellent customer service
Opportunity to make a positive impact on customers' experiences
- Q3. Who is customer
- Ans.
A customer is an individual or organization that purchases goods or services from a business.
Customers can be individuals or businesses
Customers provide revenue for the business
Customer satisfaction is important for business success
Examples: A person buying a coffee at a cafe, a company purchasing office supplies
(2 Questions)
- Q1. What's your qualification
- Ans.
I have a Bachelor's degree in Business Administration with a focus on customer service.
Bachelor's degree in Business Administration
Specialization in customer service
Relevant coursework in communication and problem-solving
Previous experience in customer service roles
- Q2. Salary expectation
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 11 Apr 2023
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.
(2 Questions)
- Q1. Tell me about yourself? why you left your last job?
- Q2. What do you join us? How much salary did you except from us?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 20 Apr 2023
Selected
I applied via Newspaper Ad and was interviewed in Oct 2022. There were 3 interview rounds.
Any topic need to speak continuously 40 sec.
(1 Question)
- Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
Customer Service Executive Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 2 Jun 2024
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
- Q2. About my family
- Q3. Comfortable in shifts
Interview Preparation Tips
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AISATS Interviews By Designations
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AISATS Customer Service Executive Interview Process
based on 2 interviews
Interview experience
Customer Service Executive Interview Questions from Similar Companies
AISATS Customer Service Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Customer Service Agent
52
salaries
|  ₹1.5 L/yr - ₹3.2 L/yr |
|
Customer Service Executive
46
salaries
| ₹1.5 L/yr - ₹6.1 L/yr |
|
Customer Service Associate
29
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
C.S.A
14
salaries
| ₹1.1 L/yr - ₹2.5 L/yr |
|
Senior Customer Service Executive
8
salaries
| ₹2 L/yr - ₹3.6 L/yr |
InterGlobe Aviation
Air India
Spicejet
Air India Sats Airport Services
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