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AISATS Customer Service Executive Interview Questions and Answers
AISATS Customer Service Executive Interview Experiences
2 interviews found
Tell me about your hobbies?
(3 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve conflicts
Proficient in using CRM systems and other customer service tools
Received multiple awards for outstanding customer service performance
- Q2. What is custom service executive?
- Ans.
A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.
Responsible for addressing customer concerns and resolving issues
Providing information about products or services
Handling customer inquiries via phone, email, or in person
Maintaining customer satisfaction and building relationships
Processing orders and returns
Ex...
- Q3. Tell me about your family background?
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about you
- Q2. About my family background
- Q3. My hobbies ,why do I want to join the company
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
InterGlobe Aviation
Anonymous
posted on 18 Nov 2024
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
(3 Questions)
- Q1. Why do you want to join indigo Airlines?
- Q2. What is your five year’s Plan?
- Q3. Why indigo ? Why not other airlines?
- Ans.
Indigo is known for its punctuality, affordability, and customer-centric approach.
Indigo is one of the most punctual airlines in India, ensuring on-time departures and arrivals.
It offers affordable fares compared to other airlines, making it a popular choice among budget-conscious travelers.
Indigo has a reputation for excellent customer service, with a focus on passenger comfort and satisfaction.
The airline has a moder...
Customer Service Executive Interview Questions & Answers
Qatar Airways
Anonymous
posted on 8 Feb 2025
I was interviewed in Jan 2025.
(2 Questions)
- Q1. What is excepted from me
- Q2. How have been your company in last three year
Interview Preparation Tips
Trust in God
Customer Service Executive Interview Questions & Answers
Air India Sats Airport Services
Salam Punit Singh
posted on 12 Jul 2024
Prime minister and Chief Minister
(4 Questions)
- Q1. Tell Me about yourself
- Q2. Can You speak hindi
- Ans.
Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.
Fluent in Hindi language
Able to communicate effectively in both English and Hindi
Can assist Hindi-speaking customers with their queries and concerns
- Q3. Tell me Something about AISATS
- Ans.
AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.
AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.
The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.
AISATS is known for its efficient and reliable services in the aviation industry.
The com...
- Q4. Your Skills and Experiences
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What was the most memorable day of your life explain it ?
- Q2. How you are pursuing your graduation?
(2 Questions)
- Q1. General questions
- Q2. Vercent 2 times
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
British Airways
Anonymous
posted on 2 Nov 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What was your last salary
- Q2. Where do you stay in Delhi ncr?
(2 Questions)
- Q1. What do you know about Call Ba?
- Q2. What is good customer service
- Ans.
Good customer service is providing prompt, efficient and friendly assistance to customers.
Promptly addressing customer concerns and inquiries
Efficiently resolving issues and providing solutions
Being friendly and empathetic towards customers
Going above and beyond to exceed customer expectations
Providing clear and concise communication
Being knowledgeable about products and services
Showing appreciation for customer loyalt...
Interview Preparation Tips
Selected
I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
(1 Question)
- Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Emirates Airlines
Anonymous
posted on 29 Jan 2022
I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why u want to join contact centre?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
InterGlobe Aviation
pushplata Khande
posted on 11 Jul 2024
Smart phones vs keypad phone
About work Experience
(1 Question)
- Q1. Salary discussion
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AISATS Interviews By Designations
AISATS Customer Service Executive Interview Process
based on 2 interviews
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Customer Service Executive Interview Questions from Similar Companies
AISATS Customer Service Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Customer Service Agent
52
salaries
|  ₹1.5 L/yr - ₹3.2 L/yr |
|
Customer Service Executive
44
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
|
Customer Service Associate
29
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
C.S.A
14
salaries
| ₹1.1 L/yr - ₹2.5 L/yr |
|
Senior Customer Service Executive
8
salaries
| ₹2 L/yr - ₹3.6 L/yr |
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