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AISATS

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3.6

based on 184 Reviews

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AISATS Customer Service Executive Interview Questions and Answers

Updated 27 Oct 2024

AISATS Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 27 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Tell me about your hobbies?

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve conflicts

    • Proficient in using CRM systems and other customer service tools

    • Received multiple awards for outstanding customer service performance

    • Answered by AI
    Add your answer
  • Q2. What is custom service executive?
  • Ans. 

    A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.

    • Responsible for addressing customer concerns and resolving issues

    • Providing information about products or services

    • Handling customer inquiries via phone, email, or in person

    • Maintaining customer satisfaction and building relationships

    • Processing orders and returns

    • Ex...

    • Answered by AI
    Add your answer
  • Q3. Tell me about your family background?
    • Add your answer

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 2 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about you
    • Add your answer
  • Q2. About my family background
    • Add your answer
  • Q3. My hobbies ,why do I want to join the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be possitive and keep smiling ..If you don’t know about any topic just tell them I don’t have any idea about the topic

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Top trending discussions

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Interview Tips & Stories
1w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about AISATS?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 18 Oct 2021

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why indigo? Tell me about indigo.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good . It's basically 2 rounds. Both are HR rounds.

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
    • View 10 more answers
  • Q2. If u need to ask me a question?
    • Add your answer
  • Q3. Yes sir..... When i need to join..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
    • View 4 more answers
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

    • Answered by AI
    View 1 more answer
  • Q3. Why indigo?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Executive Interview Questions & Answers

Air India user image Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
    • Add your answer
  • Q2. Experience Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 22 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. HOW LONG WILL YOU GO AND HOW??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CLEAR AND PRESENT YOURSELF WITH STATE OF MIND

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 11 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? why you left your last job?
    • Add your answer
  • Q2. What do you join us? How much salary did you except from us?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident stay smart be dress well be focused what the question asked by HR give the positive answer with ethical way.

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 20 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Any topic need to speak continuously 40 sec.

Round 3 - One-on-one 

(1 Question)

  • Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 2 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
    • Add your answer
  • Q2. About my family
    • Add your answer
  • Q3. Comfortable in shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should give it a try its easy and smooth process
More about working at AISATS

AISATS Interview FAQs

How many rounds are there in AISATS Customer Service Executive interview?
AISATS interview process usually has 2 rounds. The most common rounds in the AISATS interview process are Resume Shortlist, One-on-one Round and Group Discussion.

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AISATS Interviews By Designations

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AISATS Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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AISATS Customer Service Executive Salary
based on 45 salaries
₹1.5 L/yr - ₹5.8 L/yr
6% less than the average Customer Service Executive Salary in India
View more details

AISATS Customer Service Executive Reviews and Ratings

based on 13 reviews

3.1/5

Rating in categories

3.7

Skill development

3.1

Work-life balance

2.6

Salary

3.2

Job security

3.1

Company culture

2.8

Promotions

2.9

Work satisfaction

Explore 13 Reviews and Ratings
AISATS Salaries in India
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₹1.5 L/yr - ₹3.2 L/yr

Customer Service Executive
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₹1.5 L/yr - ₹5.8 L/yr

Customer Service Associate
29 salaries
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₹1.5 L/yr - ₹4 L/yr

C.S.A
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₹1.1 L/yr - ₹2.5 L/yr

Senior Customer Service Executive
8 salaries
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₹2 L/yr - ₹3.6 L/yr

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