Teleperformance Interview Questions, Process, and Tips

Q1. Tell me about your self
Ans. 
I am a detail-oriented data entry operator with strong organizational skills and a passion for accuracy.
• Experienced in entering data accurately and efficiently

• Proficient in using data entry software and tools

• Strong attention to detail and ability to spot errors

• Excellent organizational skills and ability to prioritize tasks

• Ability to work independently and meet deadlines
Answered by AI
Add your answer
Q2. Reading test about Sachin Tendulkar and translate
Add your answer

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Q1. Why you want this job..?
Ans. 
I am passionate about helping people and providing excellent customer service.
• I enjoy problem-solving and finding solutions to customer issues.

• I have strong communication skills and enjoy interacting with people.

• I am detail-oriented and strive to provide the best possible support to customers.

• I am motivated by the opportunity to make a positive impact on customers' experiences.
Answered by AI
Add your answer
Q2. Have much time for this work..?
Add your answer

Q1. Basic introduction about yourself
Add your answer
Q2. Like how did you heard about to etc
Add your answer

Q1. Operation round
Add your answer
Q2. Mock call test etc
Add your answer

Amcat and versent test which is very basic

Q1. Introduction about yourself
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Certified in ITIL and experienced in using ticketing systems like Zendesk

• ...read more
Answered by AI
View 1 more answer
Q2. Speak for 1 min on child labour
Ans. 
Child labour is a global issue involving children working in exploitative conditions, depriving them of education and a normal childhood.
• Child labour is a violation of children's rights and is often driven by poverty and lack of access to education.

• Children are forced to work in hazardous conditions, affecting their physical and mental well-being.

• Many industries such as agriculture, manufacturing, and mining rely on ch...read more
Answered by AI
View 1 more answer

Q1. What u know about BPO
Ans. 
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• It helps companies focus on their core competencies while reducing costs and improving efficiency.

• BPO services can be delive...read more
Answered by AI
View 1 more answer
Q2. What exactly is TP
Ans. 
TP stands for Technical Support Executive.
• TP is a role in the technical support department of a company.

• Responsibilities include providing technical assistance to customers, troubleshooting issues, and resolving problems.

• TPs may also be involved in training customers on how to use products or services effectively.
Answered by AI
View 1 more answer