Teleperformance Interview Questions, Process, and Tips

Q1. Tell me about yourself
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Q2. Speak on topic diwali
Ans. 
Diwali is a Hindu festival of lights celebrated with fireworks, sweets, and decorations.
• Diwali is also known as Deepavali, which means 'row of lights' in Sanskrit.

• It marks the victory of light over darkness and good over evil.

• People decorate their homes with diyas (oil lamps), rangoli (decorative patterns), and lights.

• Fireworks are a common part of the celebrations, symbolizing the victory of light over darkness.

• Famili...read more
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Q1. Last travelling exp
Ans. 
My last traveling experience was a trip to Japan last year.
• Visited Tokyo, Kyoto, and Osaka

• Tried traditional Japanese cuisine like sushi and ramen

• Explored temples and shrines

• Enjoyed cherry blossom season
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Q2. Last weekend spent
Ans. 
Spent the weekend hiking in the mountains with friends and enjoying a picnic by a waterfall.
• Hiked in the mountains

• Had a picnic by a waterfall

• Enjoyed the company of friends
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Basic reasoning mathematics English grammer

Topic on customer query related to ordering of his taxi 🚖 he booked through rapido it consumed lot of time in coming to his home

Group discussion on any topic related to online marketing disadvantages

Q1. Questions and answers about family background and documentation
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Q2. One to one round
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Q3. Give brief intro about family background
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Q4. Give brief intro about your studies schooling job experiences etc
Ans. 
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.
• Bachelor's degree in Business Administration

• 3 years of experience in customer service
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Q5. Who and all are there in your family what r they doing
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Q6. Ask about wat ur father do now after retirement
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Q7. Wat u mean by supplychain
Ans. 
Supply chain refers to the network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.
• Supply chain involves the flow of goods, services, information, and finances from the initial raw materials to the final customer.

• It includes various stages such as sourcing, production, distribution, and delivery.

• Efficient supply chain management is crucial for reducing...read more
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Q1. Have you lived in Mumbai before
Ans. 
Yes, I have lived in Mumbai before for 5 years.
• Yes, I lived in Mumbai for 5 years.

• I am familiar with the local culture and language.

• I have experience navigating the city's transportation system.

• I have a network of contacts in Mumbai.
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Q2. No process related question
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Q1. Was prompted and was here and there in the round
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Q2. Poor communication
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Q1. VPN , Explain in terms of IT?
Ans. 
VPN is a technology that allows secure access to a private network over a public network like the internet.
• VPN stands for Virtual Private Network

• It encrypts data to ensure secure communication over public networks

• It allows remote users to access private network resources securely

• Common types include SSL VPN, IPsec VPN, and PPTP VPN
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Q2. How to resolve the issue of a computer while turn on?
Ans. 
To resolve the issue of a computer not turning on, check power connections, troubleshoot hardware components, and perform a power cycle.
• Check power connections to ensure the computer is receiving power

• Troubleshoot hardware components such as the power supply, motherboard, and RAM

• Perform a power cycle by unplugging the computer, holding the power button for 30 seconds, then plugging it back in and turning it on

• Check for...read more
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Q1. Good interview and best interview I have took.
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Q1. Chat assessment for non voice roles..
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Q1. Personal questions and other to discuss about the perks and salaries.
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Q1. Hr didnt informed about the process
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Q2. Hr didn't imformed about the org
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Q1. Irrelevant questions
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Q2. Client was very rude. Agar woh select bhi krte i would have rejected then
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