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Teleperformance Voice Process Customer Care Executive Interview Questions and Answers

Updated 18 Nov 2024

Teleperformance Voice Process Customer Care Executive Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

Basic maths reasoning gk english

Round 2 - Case Study 

Any topics related customer had bad experience about taking ride please help me out

Round 3 - Group Discussion 

Any topic like online marketing good or bad

Round 4 - Assignment 

Assignment was given relaled to basic physical or who can do dum sharaad

Round 5 - One-on-one 

(5 Questions)

  • Q1. Asking basic family wuestions
  • Q2. Family history wat ur father did
  • Ans. 

    My father worked as a software engineer for a multinational company.

    • Father worked as a software engineer

    • Employed by a multinational company

    • Had experience in IT industry

  • Answered by AI
  • Q3. Asking basic questions of wat ur sister do
  • Q4. Is ur sister married
  • Q5. What ur mother do

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process Customer Care Executive interview:
  • Go through naukri portal YouTube
Interview preparation tips for other job seekers - Please read profile and come no job security in mohali
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you like favorite color?
  • Q2. Tell me about artificial intelligence
  • Ans. 

    Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

    • AI involves the development of algorithms that can perform tasks typically requiring human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

    • Examples of AI applications include virtual assistants like Siri and Alexa, self-driving cars, recommendation sys...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go if you have speaking skills then go, do you not have speaking are writing skills have then not go

Skills evaluated in this interview

Voice Process Customer Care Executive Interview Questions Asked at Other Companies

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Q1. What is work purpose of voice process customers call senter? You ... read more
asked in Amazon
Q2. What is work of customer executive Amazon company
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asked in Amazon
Q4. What is best product of Amazon company
asked in Genpact
Q5. tell me how does a bank earns money?

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Candidates had to give Amcat test to test their basic analytical skills and spoken English skills

Round 3 - One-on-one 

(1 Question)

  • Q1. General questions related to your day to day life were asked .for ex- what do you think is the importance of dialect

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key. If you have good communication skills surely you will be able to clear the interview.

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Experience about previous job
  • Q3. Goals and expection

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform to work there and fulfil dreams

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
  • Q2. About college intership what is sales waht is BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you find yourself fit for this Job role ?
  • Q2. What are your salary expectations ?

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Voice Process Customer Care Executive interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Assignment, One-on-one Round and Resume Shortlist.
What are the top questions asked in Teleperformance Voice Process Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Voice Process Customer Care Executive interview -

  1. Family history wat ur father ...read more
  2. Tell me about artificial intellige...read more
  3. Asking basic questions of wat ur sister...read more

Tell us how to improve this page.

Teleperformance Voice Process Customer Care Executive Interview Process

based on 5 interviews

Interview experience

2.2
  
Poor
View more

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Teleperformance Voice Process Customer Care Executive Salary
based on 36 salaries
₹1.5 L/yr - ₹3 L/yr
11% less than the average Voice Process Customer Care Executive Salary in India
View more details

Teleperformance Voice Process Customer Care Executive Reviews and Ratings

based on 14 reviews

3.9/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.8

Salary

3.7

Job security

3.5

Company culture

3.6

Promotions

4.0

Work satisfaction

Explore 14 Reviews and Ratings
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