8 Teleperformance Voice Process Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Voice Process Customer Care Executive Interview Experiences

3 interviews found

Voice Process Customer Care Executive Interview Questions & Answers

Anonymous

posted on 3 Nov 2024

Interview experience

Average

Difficulty level

Hard

Process Duration

More than 8 weeks

Result

Selected

I applied via Walk-in and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - Aptitude Test

Basic maths reasoning gk english

Round 2 - Case Study

Any topics related customer had bad experience about taking ride please help me out

Round 3 - Group Discussion

Any topic like online marketing good or bad

Round 4 - Assignment

Assignment was given relaled to basic physical or who can do dum sharaad

Round 5 - One-on-one

(5 Questions)

Q1. Asking basic family wuestions

Add your answer

Q2. Family history wat ur father did

Ans.

My father worked as a software engineer for a multinational company.

Father worked as a software engineer
Employed by a multinational company
Had experience in IT industry

Answered by AI

Add your answer

Q3. Asking basic questions of wat ur sister do

Add your answer

Q4. Is ur sister married

Add your answer

Q5. What ur mother do

Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process Customer Care Executive interview:

Go through naukri portal YouTube

Interview preparation tips for other job seekers - Please read profile and come no job security in mohali

Voice Process Customer Care Executive Interview Questions & Answers

Anonymous

posted on 18 Nov 2024

Interview experience

Bad

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Why do you like favorite color?

Add your answer

Q2. Tell me about artificial intelligence

Ans.

Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

AI involves the development of algorithms that can perform tasks typically requiring human intelligence, such as visual perception, speech recognition, decision-making, and language translation.
Examples of AI applications include virtual assistants like Siri and Alexa, self-driving cars, recommendation sys...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go if you have speaking skills then go, do you not have speaking are writing skills have then not go

Skills evaluated in this interview

Voice Process Customer Care Executive Interview Questions & Answers

Anonymous

posted on 30 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Candidates had to give Amcat test to test their basic analytical skills and spoken English skills

Round 3 - One-on-one

(1 Question)

Q1. General questions related to your day to day life were asked .for ex- what do you think is the importance of dialect

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key. If you have good communication skills surely you will be able to clear the interview.

What people are saying about Teleperformance

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a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. ... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. About yourself?

View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 12 Mar 2021

I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about, salary expietion, city introduction, custom service importance, vodafone basic details

Add your answer

Q2. Basic computer knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident levels very important

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

Add your answer

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Voice Process Customer Care Executive interview?

Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Assignment, One-on-one Round and Resume Shortlist.

What are the top questions asked in Teleperformance Voice Process Customer Care Executive interview?

Some of the top questions asked at the Teleperformance Voice Process Customer Care Executive interview -

Family history wat ur father ...read more
Tell me about artificial intellige...read more
Asking basic questions of wat ur sister...read more

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based on 5 interviews

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Teleperformance Voice Process Customer Care Executive Salary

based on 35 salaries

₹1.5 L/yr - ₹3 L/yr

11% less than the average Voice Process Customer Care Executive Salary in India

View more details

Teleperformance Salaries in India

Customer Care Executive 6.4k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 6.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 6.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 3.4k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 2.9k salaries	₹0 L/yr - ₹0 L/yr