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Amazon Voice Process Customer Care Executive Interview Questions, Process, and Tips
Top Amazon Voice Process Customer Care Executive Interview Questions and Answers
- Q1. What is work purpose of voice process customers call senter? You are a customer care centre employee ,im customer what did ask me? How to respond to customer to hard situ ...read more
- Q2. What is work of customer executive Amazon company
- Q3. What is best product of Amazon company
Amazon Voice Process Customer Care Executive Interview Experiences
2 interviews found
Selected
I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
Interview Preparation Tips
- customer support
- Customer Relationship
Selected
I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
Interview Preparation Tips
- HR,
- Case Studies
- Coding
- Aptitude test
Keep your self busy.
Do your research .
Optimize your likedln profile.
Use serveral job search website .
To hadmrd work on the job .very dedicated and think positively.
No negative thoughts, dehaind the other people comments.
Interview questions from similar companies
I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.
Interview Preparation Tips
Work hard
Don't believe anyone directly
Customer Service Executive Interview Questions & Answers
Reliance Retail
Anonymous
posted on 18 Aug 2020
Interview Questionnaire
1 Question
- Q1. Why do you want to work in a Retail Industries ?
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me something about urself in brief
- Q2. Do u have any experience?
- Q3. What was ur last salary and what is ur expected salary
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 10 Mar 2022
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
Interview Preparation Tips
- Sales
- Corporate Sales
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
- Q2. About my daily routine (to check my communication skills)
- Q3. My past experiences or projects or degree
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic interview questions.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Shine and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How good are you handling query for 2nd time?
- Ans.
I am very good at handling queries for the 2nd time.
I listen carefully to the customer's concern and try to understand their perspective.
I review any previous notes or interactions to ensure I have all the necessary information.
I apologize for any inconvenience caused and offer a solution or escalate the issue if necessary.
I follow up with the customer to ensure their issue has been resolved to their satisfaction.
- Q2. Can you speak in English and Hindi
Interview Preparation Tips
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Amazon Voice Process Customer Care Executive Interview Process
based on 4 interviews
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