Teleperformance Sme Process Specialist Interview Questions and Answers

Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
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Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
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Q3. Self introduction
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Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
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What type of weather you like

Q1. Asked about self introduction
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Q2. Speak for 2 mins in English...and choose your own tittle
Ans. 
I will speak about my passion for photography and how it allows me to capture special moments and express my creativity.
• Photography is my passion since childhood

• I love capturing special moments and emotions through my lens

• It allows me to express my creativity and vision

• I enjoy experimenting with different techniques and styles

• Photography is not just a hobby for me, it's a way of life
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Grammar and logical questions

Q1. Talk About Any Topic which you know?
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Q1. Self Introduction
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Q2. Want to Speak About a Topic Given by the Trainer
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Q3. Some Basic Mathematical Calculations
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This Test our aptitude and verbal skills

Q1. Want to attend an CBT which test our versant
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Q1. Do you have knowledge of GDS
Ans. 
Yes, I have knowledge of GDS (Global Distribution System)
• I am familiar with using GDS systems such as Amadeus, Sabre, and Travelport

• I have experience in booking flights, hotels, and car rentals through GDS

• I understand how to navigate GDS interfaces and search for availability and pricing
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Q2. European airports
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It very sime on genral biology about cancer and body system expain . Master project

Q1. Masters project details?
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Q2. What you know abouts bosy system
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Q1. Self introduction
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Q2. Why i hire u
Ans. 
I have the necessary skills, experience, and passion for the role.
• I have a proven track record of successfully managing processing operations in previous roles.

• I possess strong analytical and problem-solving skills, which are essential for this position.

• I am highly organized and detail-oriented, ensuring efficient and accurate processing of tasks.

• I am passionate about the industry and committed to delivering high-quali
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Q1. Self introduction
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Q2. Why should i hire you
Ans. 
I have a strong background in processing operations, with a proven track record of improving efficiency and reducing costs.
• Extensive experience in managing processing operations

• Proven track record of improving efficiency and reducing costs

• Strong leadership and problem-solving skills

• Excellent communication and team management abilities
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Q1. Typing and speed
Ans. 30 words permint 95% present accroccy
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Q2. About company ceo
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Q3. About work process
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Q1. Tell me about yourself ?
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Q2. About BPO and some basic question?
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Q1. Some basic question about European countries and currencies?
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