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I have 5 years of experience as a Business Analyst in the IT industry.
Worked on gathering and analyzing business requirements for various projects
Conducted stakeholder interviews and facilitated workshops to elicit requirements
Created detailed functional specifications and use cases
Collaborated with development teams to ensure requirements were implemented correctly
Performed data analysis and created reports to support...
I am a highly motivated and detail-oriented Business Analyst with a strong background in data analysis and problem-solving.
I have a Bachelor's degree in Business Administration with a focus on finance.
I have experience working with cross-functional teams to gather and analyze business requirements.
I am proficient in using various data analysis tools such as Excel, SQL, and Tableau.
I have successfully implemented proces...
I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.
It was good interview though online platform
I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.
What people are saying about WNS
I applied via Company Website and was interviewed in May 2021. There was 1 interview round.
WNS interview questions for designations
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
based on 2 interviews
Interview experience
based on 21 reviews
Rating in categories
Senior Associate
13.5k
salaries
| ₹0.6 L/yr - ₹8 L/yr |
Associate
4.8k
salaries
| ₹1 L/yr - ₹7 L/yr |
Associate Lead
3.3k
salaries
| ₹2.7 L/yr - ₹11 L/yr |
Assistant Manager
3.1k
salaries
| ₹5 L/yr - ₹16 L/yr |
Senior Associate Operations
2.8k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
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