Teleperformance IT Asset Coordinator Interview Questions, Process, and Tips

The iMac process refers to the process of setting up, configuring, and managing iMac computers within an organization.

• The iMac process involves unboxing and physically setting up the iMac computers.

• Configuring the operating system, software, and network settings on the iMac machines.

• Managing software updates, security patches, and licenses for the iMac computers.

• Troubleshooting hardware and software issues on the iMac ...read more

The process of inward assets involves receiving, documenting, inspecting, and storing assets within an organization.

• Receiving assets from vendors or other departments

• Documenting details such as serial numbers, specifications, and condition

• Inspecting assets for any damages or discrepancies

• Storing assets in designated locations for easy access and tracking

• Updating asset records in the inventory management system

An outward gate pass can be made by following the proper procedure and obtaining necessary approvals.

• Fill out a gate pass form with all required information

• Obtain approval from the appropriate authority

• Submit the form to the security or gate personnel

• Ensure the gate pass is issued with the necessary details

• Keep a copy of the gate pass for record keeping

I am currently using tools like ServiceNow, Microsoft Excel, and Snipe-IT for IT asset management.

• ServiceNow

• Microsoft Excel

• Snipe-IT

Physical asset verification involves physically inspecting and documenting all assets to ensure accuracy and compliance.

• Physically inspecting all assets to verify their presence and condition

• Documenting all assets including serial numbers, location, and status

• Comparing physical assets with the records in the asset management system

• Identifying discrepancies and resolving them through reconciliation

• Conducting regular aud

FAR can be managed by implementing proper tracking, documentation, and auditing processes.

• Implement a centralized system for tracking all IT assets

• Maintain accurate documentation of all assets including purchase date, location, and user

• Regularly conduct audits to ensure all assets are accounted for and in use

• Dispose of outdated or unused assets properly to prevent clutter and security risks