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I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.
I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
Over 5 years of experience in providing desktop support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring desktops, laptops, and peripherals
Excellent customer service and communication skills
Certified in CompTIA A+ and Mic...
The DORA process stands for Discover, Offer, Request, and Acknowledge. It is a method used in DHCP to assign IP addresses to devices.
Discover: Device sends a broadcast message to discover DHCP servers on the network
Offer: DHCP server responds with an IP address offer to the device
Request: Device requests the offered IP address from the DHCP server
Acknowledge: DHCP server acknowledges the request and assigns the IP addr
An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service. A service request is a formal request from a user for something to be provided.
An incident is a disruption to normal operation that requires immediate attention to restore service.
A service request is a formal request from a user for information, advice, a standard change, or access to a service.
Examples: Incident -
The outlook file responsible for taking backup is the PST file.
PST file stores emails, contacts, calendar events, and other data in Outlook.
Users can manually backup their PST file by exporting it from Outlook.
Third-party backup software can also be used to automatically backup the PST file.
SMTP - 25, POP - 110, IMAP - 143
SMTP uses port 25 for sending emails
POP uses port 110 for receiving emails
IMAP uses port 143 for accessing emails
I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.
Pronunciation Test, Typing Speed, AMCAT, Speak about your role model for a few minutes ... etc
To format a Pen Drive, you can use the built-in formatting tool in Windows or Mac OS.
Insert the Pen Drive into a USB port on your computer
Open 'My Computer' or 'This PC' and right-click on the Pen Drive
Select 'Format' from the drop-down menu
Choose the file system (FAT32, exFAT, NTFS) and allocation unit size
Click 'Start' to begin the formatting process
SSD is faster, more durable, and more expensive than HDD.
SSD uses flash memory to store data, while HDD uses spinning disks.
SSD has faster read/write speeds compared to HDD.
SSD is more durable as it has no moving parts, while HDD can be prone to mechanical failure.
SSD is more expensive per GB compared to HDD.
Examples: SSD - Samsung 970 EVO, HDD - Seagate Barracuda
The two options that pop up after choosing format option on a Pen Drive are Quick Format and Full Format.
Quick Format: This option erases the file allocation table of the drive, making the data inaccessible, but does not actually delete the data. It is faster than Full Format.
Full Format: This option erases all data on the drive by writing zeros to every sector. It is a more thorough and time-consuming process compared
IP stands for Internet Protocol. It is a unique address assigned to each device connected to a network.
An IP address is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication.
To find your IP address on a Windows computer, you can open the Command Prompt and type 'ipconfig'.
On a Mac, you can find your IP address by going to System Preferences > Network...
I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.
HashMap is a data structure that stores key-value pairs and uses hashing to retrieve values quickly.
HashMap uses an array of buckets to store key-value pairs
The hash code of the key is used to determine the index of the bucket
If multiple keys have the same hash code, they are stored in a linked list within the bucket
When retrieving a value, the hash code of the key is used to find the bucket and then the linked list is...
OOP in Java stands for Object-Oriented Programming which is a programming paradigm based on objects.
OOP focuses on creating objects that have properties and methods
Encapsulation, Inheritance, and Polymorphism are the key concepts of OOP
Java supports OOP through classes and interfaces
Example: A car can be represented as an object with properties like color, model, and methods like start, stop, and accelerate
posted on 5 Jul 2020
I applied via Recruitment Consultant and was interviewed in Jan 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Sep 2020. There were 2 interview rounds.
posted on 18 Jan 2021
I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.
posted on 29 Sep 2021
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
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Customer Care Executive
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