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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
148 interviews found
Anonymous
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell about your yourself
- Q2. Whats your sallary expectation
- Ans.
My salary expectation is negotiable based on the responsibilities and benefits offered.
Consider the industry standards for the position
Factor in the cost of living in the area
Highlight any additional skills or experience that may warrant a higher salary
Be prepared to discuss benefits and perks in addition to base salary
- Q3. Why u wnat to join our company
Related to grammer punctuations translation e.t.c
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.
(2 Questions)
- Q1. About your self and previous job profile and experienced
- Q2. Why you want to join in Teleperformance organization
Interview Preparation Tips
HR was very helpful and understanding
She help me alot
(4 Questions)
- Q1. Why do you want to do this job..?
- Q2. What is your ans when I selected you for job?
- Q3. Tell me about your parents..?
- Q4. What is customer service..?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing product information and recommendations
Resolving issues and complaints
Ensuring customer satisfaction and loyalty
Examples include phone and email support, live chat, and in-person assistance
In assignment there is some questions regarding the Bank and computer. Some questions about maths up to 8th class some questions about some typical. Question related to technology..
(1 Question)
- Q1. Aks for short cut keys and typing test also and some basic information of computer.
Interview Preparation Tips
(1 Question)
- Q1. The first question is tell me about yorself
- Ans. You have to simply answer about your self
(1 Question)
- Q1. 2nd HR ask about anything like your education your work experience or the company
You have to clear the versant test which have jumble word and some quiz
Interview Preparation Tips
Teleperformance interview questions for designations
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Introduce yourself, why will we hire you, tell us about your strength and weakness.
- Q2. What is BPO, why BPO, your goals in BPO
Write essays on any given topic, typing skills, computer knowing.
(1 Question)
- Q1. Rearrange given sentences.
- Ans.
The given sentences need to be rearranged.
Identify the main idea or topic of the sentences.
Arrange the sentences in a logical order based on the main idea.
Check for coherence and flow between the sentences.
Ensure that the rearranged sentences form a cohesive paragraph.
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction abot yourself. Experience in details.
VandA round
(4 Questions)
- Q1. Strength and weakness
- Q2. Comfortable with shifts
- Q3. Comfortable with relocation
- Q4. Why do you want to switch company/ why did you leave last company?
Interview Preparation Tips
- English Typing
Customer Service Executive Jobs at Teleperformance
I applied via Naukri.com and was interviewed in Oct 2022. There was 1 interview round.
(2 Questions)
- Q1. Brief about yourself
- Q2. What is the expected pay
Interview Preparation Tips
- self intro
I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Your yesterday routine
- Ans. I got up early in the morning at 6 o,clock. I got fresh and brushed my teeth. After that i took bath and have my breakfast as tea and some snacks. At 10 o'clock I went to get back bhopal to barely my home town with my friend and her family. At around 11:30 o'clock we reached barely. After that I took my lunch with my friend. After that I went to a nearby market for a shopping with my best. At 2 o'clock at noon I return...
- Q2. Customer satisfaction
- Ans. Customer satisfaction is defined as a measurement that defined how happy customers are with a company's products, and services, The process involves a survey question or a set of questions. The most popular scale is 1 to 10, where the constomer response with 1 being the least satisfied and 10 as the most satisfying level
(1 Question)
- Q1. What is key performance indicator ( kpi )
- Ans.
KPI is a measurable value that indicates how well a company is achieving its business objectives.
KPIs are used to evaluate the success of a company or specific department
They are often used to track progress towards goals and identify areas for improvement
Examples of KPIs include customer satisfaction, sales revenue, and employee turnover rate
Interview Preparation Tips
- Attendance
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
My aptitude with in explaining Nd and intercede and possibly
Group decision one typic and making other side positive ma d nagative in she told him group study
(2 Questions)
- Q1. 1. Tell me about yourself 2. why do want to work for our company 3. How to interest to company
- Q2. HR management and problem sloed in making
Interview Preparation Tips
Ashee Grover
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. 1. Why you left your last organization? You should give the genuine reason that why you left your last job. Your impact should be positive. Don't use any negative words about your last organization. It can...
Interview Preparation Tips
- Self introduction
Tell about your every skill which you've worked previously.
Be confident, Be energetic, Believe that You're the one who made for this Job & You can achieve it.
You should know about the organization like: what kind of thing they're producing or in which field they're giving or taking business ,in which sector they're working. It depends, so this tip could use anyone fresher or experienced.
If you don't know about any question so, just say I don't know right now but, yes if you give me some time so, i'll get back to you with the accurate answer.
Best of luck!👍
You can, You will..
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Customer Service Executive Interview Process
based on 24 interviews in last 1 year
2 Interview rounds
- HR Round
- Aptitude Test Round
People are getting interviews through
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Teleperformance Customer Service Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.8 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
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