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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
153 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Discussion about the process
- Q2. Introduction about us
Versant test grammar and email test typing test
(1 Question)
- Q1. Ops round interview its final
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your last experience
Basic apitude test , comprehensive, and typing test
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2022. There were 4 interview rounds.
Apptitude test in company .exam writing in eligible or not.
(1 Question)
- Q1. Introducing yourself and what about your family . Asking customer service executive related question .
(1 Question)
- Q1. Introducing yourself and asking your family details. Why choose your job .
Interview Preparation Tips
- C language
What people are saying about Teleperformance
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduce yourself in 5 minutes
- Q2. Best skills you have
- Q3. What super power do u use if you had
Interview Preparation Tips
Teleperformance interview questions for designations
(3 Questions)
- Q1. Tell me about yourself
- Q2. What is bpo and it's types
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way to handle non-core business functions
Types of BPO include back-office outsourcing, front-office outsourcing, and offshore outsourcing
Back-office outsourcing involves tasks like data entry, accounting, and HR
Front-office outsourcing involves customer-facing tasks like cus...
- Q3. Strength and weekness
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell about your yourself
- Q2. Whats your sallary expectation
- Ans.
My salary expectation is negotiable based on the responsibilities and benefits offered.
Consider the industry standards for the position
Factor in the cost of living in the area
Highlight any additional skills or experience that may warrant a higher salary
Be prepared to discuss benefits and perks in addition to base salary
- Q3. Why u wnat to join our company
Related to grammer punctuations translation e.t.c
Interview Preparation Tips
Customer Service Executive Jobs at Teleperformance
I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.
(2 Questions)
- Q1. About your self and previous job profile and experienced
- Q2. Why you want to join in Teleperformance organization
Interview Preparation Tips
HR was very helpful and understanding
She help me alot
(4 Questions)
- Q1. Why do you want to do this job..?
- Q2. What is your ans when I selected you for job?
- Q3. Tell me about your parents..?
- Q4. What is customer service..?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing product information and recommendations
Resolving issues and complaints
Ensuring customer satisfaction and loyalty
Examples include phone and email support, live chat, and in-person assistance
In assignment there is some questions regarding the Bank and computer. Some questions about maths up to 8th class some questions about some typical. Question related to technology..
(1 Question)
- Q1. Aks for short cut keys and typing test also and some basic information of computer.
Interview Preparation Tips
(1 Question)
- Q1. The first question is tell me about yorself
- Ans. You have to simply answer about your self
(1 Question)
- Q1. 2nd HR ask about anything like your education your work experience or the company
You have to clear the versant test which have jumble word and some quiz
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Introduce yourself, why will we hire you, tell us about your strength and weakness.
- Q2. What is BPO, why BPO, your goals in BPO
Write essays on any given topic, typing skills, computer knowing.
(1 Question)
- Q1. Rearrange given sentences.
- Ans.
The given sentences need to be rearranged.
Identify the main idea or topic of the sentences.
Arrange the sentences in a logical order based on the main idea.
Check for coherence and flow between the sentences.
Ensure that the rearranged sentences form a cohesive paragraph.
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
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Interview Questions for Popular Designations
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Teleperformance Customer Service Executive Interview Process
based on 109 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
- Personal Interview1 Round
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
Teleperformance Customer Service Executive Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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