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Teleperformance
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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
154 interviews found
Anonymous
Selected
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. About yourself..hobby ...why you left previous job
(2 Questions)
- Q1. Operation idea, Excel, communication skill
- Q2. Versent test,type test
(1 Question)
- Q1. Versent test and typing test
Gk questions and check ique
(1 Question)
- Q1. About me and Role and responsibilities
(1 Question)
- Q1. About process and shift related
Basis computer typing speed
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic introduction, tell me about yourself, your hobbies, qualification, thats all in phase 1
- Q2. 2nd round, introduce yourself how to deal with angry customer, introduce yourself.
Interview Preparation Tips
What people are saying about Teleperformance
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
(1 Question)
- Q1. Have you any experience
- Ans. Yes, I have one year experience in teleperformance as a customer service executive
Interview Preparation Tips
- Communication Skills
- Spoken English
- Patience
Teleperformance interview questions for designations
(1 Question)
- Q1. Tell me Something about yourself
(1 Question)
- Q1. Best Customer Experience
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
I applied via Company Website
(2 Questions)
- Q1. Basic skills communication handling power
- Q2. How will you handle a irritated customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints without interrupting them
Empathize with their situation and apologize for any inconvenience caused
Offer a solution to their problem and ensure that they are satisfied with the outcome
If necessary, escalate the issue to a higher authority for resolution
Follow up with the customer to ensure that...
Interview Preparation Tips
Customer Service Executive Jobs at Teleperformance
I appeared for an interview in Mar 2022.
(2 Questions)
- Q1. Self intro about my self
- Q2. Previous working roles
(1 Question)
- Q1. Testing about communucation skills
Interview Preparation Tips
Interview Questionnaire
6 Questions
- Q1. Tell me something about yourself?
- Q2. How you spent your yesterday?
- Q3. Which one is your proud moment for you?
- Q4. Question related to your hobby.
- Q5. Some lines on corruption and any topic they could ask
- Q6. What is customer support?
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, concerns, and complaints.
It can be provided through various channels such as phone, email, chat, and social media.
Effective customer support can lead to increased customer satisfaction and loyalty.
Examples of customer support include troubleshooting technical issues, pro...
Interview Preparation Tips
(1 Question)
- Q1. Tell me Something about yourself
(1 Question)
- Q1. Best Customer Handling
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.
Questions related to behaviour,work,abilitu, personality
(1 Question)
- Q1. Basic hr questions & typing test
(1 Question)
- Q1. My self n difference between debit card n credit card
- Ans.
Debit card is linked to your bank account and deducts funds directly, while credit card allows you to borrow money up to a certain limit.
Debit card is linked to your bank account and uses your own money for transactions.
Credit card allows you to borrow money from the card issuer up to a certain limit.
Debit card transactions are limited to the available balance in your bank account.
Credit card transactions create a debt...
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Teleperformance Customer Service Executive Interview Process
based on 111 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
- Personal Interview1 Round
Customer Service Executive Interview Questions from Similar Companies
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Teleperformance Customer Service Executive Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.4 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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