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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Updated
9 Dec 2024
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
145 interviews found
Anonymous
Interview Questionnaire
5 Questions
- Q1. I were asked some customer queries related to there purchase such as damaged product received and. incorrect billing and facing technical issue in music system in his car and that types of other questions ...
- Q2. I have answered all the questions according to my experience.
- Q3. I want to ask, if have applied for job and when I will select so I will appear in the training and I will work according to the companies policies which I will learn in training.
- Q4. Once I will be selected, I my experience and skills will help me to convince the customer in professional way.
- Q5. Experienced candidate should be selected, who have willingness to work.
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I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(4 Questions)
- Q1. Question.1- Tell me about your self?????
- Q2. Q2- Why do you want this job ????
- Q3. Q3- your salary expectations?????
- Q4. Q4- Are you comfortable Hindi or English?????
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Round 3 - Behavioral
(6 Questions)
- Q1. Q1- tell me about your self????
- Q2. Q2- how did you spend your last weekend????
- Q3. Q3- tell me COVID 19 ?????
- Q4. Q4- tell me about your favourite hero?????
- Q5. Q5- are you comfortable rotational shift ????
- Q6. Q6- What is your salary expectations?????
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Interview Preparation Tips
Topics to prepare for Teleperformance Customer Service Executive interview:
- COVID 19
- Last weekend
- Child labour
- poverty
- Television
- Women power
Interview experience
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Introduce Yourself
- Q2. Tell about a memorable moment with family
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Round 2 - Assignment
Grammar Test on an application of about 30 questions
Round 3 - Assignment
Told to write an email based on a simple scenario
Interview Questionnaire
3 Questions
- Q1. About your childhood?
- Q2. About the weather in the city?
- Q3. About relocation whether you can relocate to different city easily or not?
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Teleperformance interview questions for designations
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Can you tell me about yourself and your experience you have earned
- Q2. Why did you leave your last job
- Q3. What is your salary expectation
- Q4. Are you sure, you will be comfortable to be here?
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Interview Preparation Tips
Interview preparation tips for other job seekers - just learn yourself what you know and what have you earned previously and what was the role you worked for.
Get interview-ready with Top Teleperformance Interview Questions
Devendra Sharma
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(1 Question)
- Q1. Tell me about yourself
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Round 3 - One-on-one
(1 Question)
- Q1. Speak about a topic of your choice
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Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare a speech on a certain topic to test the English
Customer Service Executive Jobs at Teleperformance
I applied via Indeed and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me something about your career and education?
- Q2. Why do you want to shift and work in jaipur?
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Interview Preparation Tips
Interview preparation tips for other job seekers - It's easy just a piece of cake
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
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Round 2 - Aptitude Test
Versant test
Round 3 - One-on-one
(1 Question)
- Q1. They asked my about myself
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Round 4 - HR
(2 Questions)
- Q1. Tell me about yourself.
- Q2. To speak about my home town
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Interview Preparation Tips
Interview preparation tips for other job seekers - My interview went quite awesome.. I went through total 3 rounds and versant as well.. they checked my communication skills and my confident.. they just want you to speak... They asked my about my experience, brief introduction and to speak about my Hometown for 2-3 minutes.... Majorel is really a good company for freshers I'd say it is the one of the best companies in Gurugram
Interview Questionnaire
1 Question
- Q1. Will check how we speak , our fluency, confidence, grip on the languages we speak
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I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About myself and why I want this job and any work experience .
- Q2. I tell about myself as a I am a fresher and want to work to learn something skills as it is a renowned company for work with them.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident what you say true and honest
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Service Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, Communication Skills, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Executive interview?
How long is the Teleperformance Customer Service Executive interview process?
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Service Representative Interview Questions
- Customer Executive Interview Questions
- Show more
Teleperformance Customer Service Executive Interview Process
based on 21 interviews in last 1 year
2 Interview rounds
- HR Round
- Aptitude Test Round
View more
People are getting interviews through
based on 110 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
33%
24%
15%
7%
5%
1%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
At
par with the average Customer Service Executive Salary in India
View more details
Teleperformance Customer Service Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
Customer Service Executive |International Voice Process
Noida,
Gurgaon / Gurugram
+11-6 Yrs
₹ 2-4 LPA
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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