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Teleperformance Customer Service Executive Interview Questions, Process, and Tips

Updated 7 Jan 2025

Top Teleperformance Customer Service Executive Interview Questions and Answers

View all 44 questions

Teleperformance Customer Service Executive Interview Experiences

148 interviews found

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. A topic was give to speak on - Terrorism

Interview Preparation Tips

Interview preparation tips for other job seekers - They check your Communication skills, fluency, speaking skill in English or writing skill. Be confident. Process is easy.

I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

9 Questions

  • Q1. Tell me something about your self
  • Ans. Sure sir,mam first a fall very good morning sir,mam my name is khushboo vishwakarma, I am 20 years old,I have completed graduation from Nashik university,and I'm residing in bhayendar with my family,and I knows English,Hindi,marathi and also gujrati language's and my free time I like cooking and books reading.
  • Answered Anonymously
  • Q2. Do you have any experience in this field.
  • Q3. About my work experience I have started my career sai Vidya academy as a receptionist I have done work there for 16 months. and also I have experience in BPO industrious.after that I joined teleparformance...
  • Q4. Why are we hire you.
  • Q5. Well, As I understand you are looking for someone, who is good for the this job, so it is big opportunity for me if I selected for this job as a experience I will provide my best qualities for your client....
  • Q6. What is your strength and weakness.
  • Q7. My strength is when im doing my work that time don't want any disturbance. i'm very punctual to my work. i'm very dedicated person and I do my work on full dedicationand I am diligent, I take great çare in...
  • Q8. What is your salary expectations.
  • Q9. Well my last salary is 17k so I expect batter than my last salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you say, you should be confident in your voice.

Customer Service Executive Interview Questions Asked at Other Companies

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Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview Questionnaire 

2 Questions

  • Q1. Latest movie
  • Ans. 

    The latest movie is a thrilling action-packed adventure set in a post-apocalyptic world.

    • The movie features intense chase scenes and breathtaking stunts.

    • The protagonist is a skilled fighter who must navigate through dangerous obstacles to save humanity.

    • The film has received rave reviews for its stunning visual effects and gripping storyline.

  • Answered by AI
  • Q2. Answered about recently watched movies

I applied via Apna Jobs and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About yourself? Work experience in details? Speak in english about your city.

Interview Preparation Tips

Interview preparation tips for other job seekers - Was not so tuff it was good

Teleperformance interview questions for designations

 Customer Service

 (2)

 Senior Customer Service Executive

 (22)

 Customer Service Associate

 (125)

 Customer Service Representative

 (19)

 Customer Service Agent

 (3)

 Customer Service Advisor

 (1)

 Customer Service Specialist

 (1)

 Customer Service Officer

 (1)

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What do you know about these industry?
  • Q2. Quality that a Customer Service Executive must have?
  • Q3. How this qualities help in this industry?

Interview Preparation Tips

Interview preparation tips for other job seekers - All you need is good english and knowledge about this industry.

Get interview-ready with Top Teleperformance Interview Questions

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
  • Q2. About yourself (if you are a fresher)
  • Q3. Expected salary
  • Q4. Comfortable in working with rotational shifts? (If any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Customer Service Executive Jobs at Teleperformance

View all

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. General questions like your schedule, responsibilities , role of your previous profile.
  • Q2. How did you spend your last day?
  • Q3. Explain an accident.
  • Ans. 

    A car collided with a truck on the highway.

    • The accident occurred on the highway.

    • A car and a truck were involved in the collision.

    • There may have been injuries or damage to the vehicles.

    • Emergency services may have been called to the scene.

    • The cause of the accident may be under investigation.

  • Answered by AI
  • Q4. Why did you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient and never interrupt interviewer, don't fumble in between the conversation because if you do they will stop you right away.

Interview Questionnaire 

1 Question

  • Q1. Customer care executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your qualification
  • Q2. What is your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfortable and confident . Listen carefully first and then answer each and every question

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Service Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, Communication Skills, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Executive interview?

Some of the top questions asked at the Teleperformance Customer Service Executive interview -

  1. Q.9 what do you know about BPO or teleperforman...read more
  2. What is key performance indicator ( kp...read more
  3. Why you want to join teleperformanc...read more
How long is the Teleperformance Customer Service Executive interview process?

The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Customer Service Executive Interview Process

based on 24 interviews in last 1 year

2 Interview rounds

  • HR Round
  • Aptitude Test Round
View more

People are getting interviews through

based on 111 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
32%
23%
15%
7%
5%
1%
17% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Teleperformance Customer Service Executive Salary
based on 6.1k salaries
₹1 L/yr - ₹7.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Teleperformance Customer Service Executive Reviews and Ratings

based on 1.8k reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.2

Job Security

3.3

Company culture

3.0

Promotions/Appraisal

3.2

Work Satisfaction

Explore 1.8k Reviews and Ratings
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