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Teleperformance Customer Service Executive Interview Questions, Process, and Tips

Updated 9 Dec 2024

Top Teleperformance Customer Service Executive Interview Questions and Answers

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145 Teleperformance Customer Service Executive Interview Experiences

417 questions found

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I applied via Recruitment Consulltant and was interviewed before Jul 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me something about yourself
3

Technical Round (1 Question)

  • Q1. Best call experience with customer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest and responsible and hard working

I applied via Recruitment Consulltant and was interviewed before Jul 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Introduction, hobbies
3

Clint Round Round (1 Question)

  • Q1. Introduction, few lines about the place where you stay, an incident from real life when you helped an aged person, Hobbies, some questions on Flipkart and custo...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - The question should be based on real life or the role we have applied for. These political and social topics show nhi be discussed.

Get interview-ready with top interview questions

Customer Service Executive Interview Questions

user image Muskan Kukreja

posted on 10 Sep 2020

I applied via Naukri.com and was interviewed in Mar 2020.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident and use good accent
Also, need not to worry they won’t kill you

I applied via Walk-in and was interviewed before May 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction, educational qualifications, hobbies, work experience if any, what do you mean by BPO.

Interview Preparation Tips

Interview preparation tips for other job seekers - They just see your confidence and Grasping power to resolve customer query. Good English required in international process.

Teleperformance interview questions for designations

 Customer Service

 (2)

 Senior Customer Service Executive

 (22)

 Customer Service Associate

 (125)

 Customer Service Representative

 (19)

 Customer Service Agent

 (3)

 Customer Service Specialist

 (1)

 Customer Service Advisor

 (1)

 Customer Service Officer

 (1)

I applied via Naukri.com and was interviewed in Mar 2020.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be precise
Be to the point
Answer what they ask dnt give extra cheesy stuff
Use simple language

Interview Questions

  • Q1. Never join tp, they made us resign after a month saying process get ramped down. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join tp, they made us resign after a month saying process get ramped down.

Customer Service Executive Jobs at Teleperformance

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I applied via Referral and was interviewed before Jun 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive

I applied via Recruitment Consultant and was interviewed before Oct 2019.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared completely from dressing sense to documents.
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life

I applied via Recruitment Consultant and was interviewed before Dec 2019.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, prepare yourself well for the interview, have some basic knowledge and last buh not the least be the real you.

I applied via Walk-in and was interviewed before Sep 2019.

3 Interview Rounds

Interview Questions

  • Q1. I was asked why should we hire you? How can you be helpful to the company? 2 qualities which differ you from others. Salary expectation. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Important be true to as you describe yourself and never stammer.. Be confident.. Share your experiences... Mention your salary expectation because you know your worth and you can do it... Show loyal behaviour to gain the trust of the interviewers. And keep smiling

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Service Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, Communication Skills, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Executive interview?

Some of the top questions asked at the Teleperformance Customer Service Executive interview -

  1. Q.9 what do you know about BPO or teleperforman...read more
  2. What is key performance indicator ( kp...read more
  3. Why you want to join teleperformanc...read more
How long is the Teleperformance Customer Service Executive interview process?

The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Teleperformance Customer Service Executive

based on 21 interviews in last 1 year

2 Interview rounds

  • HR Round
  • Aptitude Test Round
View more

People are getting interviews through

based on 110 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
33%
24%
15%
7%
5%
1%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Teleperformance Customer Service Executive Salary
based on 6.1k salaries
₹1 L/yr - ₹7.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Teleperformance Customer Service Executive Reviews and Ratings

based on 1.8k reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.2

Job Security

3.3

Company culture

3.0

Promotions/Appraisal

3.2

Work Satisfaction

Explore 1.8k Reviews and Ratings
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