Add office photos
i
Teleperformance
Compare
Filter interviews by
Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
148 interviews found
Anonymous
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.
Versant test
(1 Question)
- Q1. They asked my about myself
(2 Questions)
- Q1. Tell me about yourself.
- Q2. To speak about my home town
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Will check how we speak , our fluency, confidence, grip on the languages we speak
I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About myself and why I want this job and any work experience .
- Q2. I tell about myself as a I am a fresher and want to work to learn something skills as it is a renowned company for work with them.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Preparation Tips
Teleperformance interview questions for designations
I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What do you mean by Customer service executive.?
- Q2. Costumer services is a toolset that is utilitized to ensure a customers satisfaction with a brand customer service help to resolve a customer add hoc challenges questions & concern relating to a product or...
- Q3. What do you mean by Teleperformance
- Ans.
Teleperformance is a global outsourcing company providing customer service solutions.
Teleperformance offers a range of services including customer care, technical support, and sales.
The company operates in over 80 countries and has over 300,000 employees.
Teleperformance works with a variety of industries including telecommunications, healthcare, and retail.
The company is known for its focus on customer experience and u
- Q4. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
I applied via Company Website and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Why do you want to work at a BPO after Btech ?
- Q2. Where do you see yourself in the next 5 years ?
- Q3. What is BPO? what is Outbound and Inbound ?
- Ans.
BPO stands for Business Process Outsourcing. Inbound refers to receiving calls, Outbound refers to making calls.
BPO is the practice of contracting non-core business activities and functions to a third-party provider
Inbound refers to customer service calls received by the company, such as inquiries, complaints, and support
Outbound refers to calls made by the company, such as telemarketing, sales, and surveys
Examples of ...
- Q4. Introduce yourself ?
- Q5. How you spend your yesterday ?
Interview Preparation Tips
Customer Service Executive Jobs at Teleperformance
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Whats your salary and what is ur expectations
Voice and accent test via telephone
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How to deal with angry customer, speak on a topic like Covid 19, child labour.
Interview Preparation Tips
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Speak for two minutes on any given topic.
Interview Preparation Tips
Place:- Mohali
I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Do you have experience in BPO? why want to join BPO
- Q2. Happy to work in rotational and Night shift?
- Q3. Give a brief about yourself
- Q4. When you will join the company? your notice period?
(4 Questions)
- Q1. Give brief about yourself
- Q2. What is LAN and WAN connection
- Ans.
LAN is a local area network that connects devices within a limited area. WAN is a wide area network that connects devices over a large geographical area.
LAN is used in homes, offices, and schools to connect devices like computers, printers, and servers.
WAN is used to connect devices over a larger area like cities, countries, or even continents.
Examples of WAN include the internet, leased lines, and satellite connection...
- Q3. What is RAM and ROM?
- Ans.
RAM and ROM are types of computer memory.
RAM stands for Random Access Memory and is a volatile memory used for temporary storage of data.
ROM stands for Read-Only Memory and is a non-volatile memory used for permanent storage of data.
RAM is faster but smaller in size compared to ROM.
Examples of RAM include DDR, DDR2, DDR3, and DDR4.
Examples of ROM include EPROM, EEPROM, and flash memory.
- Q4. Able to work in Night shift with rotational off?
Interview Preparation Tips
- English Tense
Skills evaluated in this interview
Top trending discussions
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Teleperformance Customer Service Executive Interview Process
based on 24 interviews in last 1 year
2 Interview rounds
- HR Round
- Aptitude Test Round
People are getting interviews through
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
Teleperformance Customer Service Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
Concentrix Corporation
Foundever
Wipro
Genpact
Calculate your in-hand salary
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Customer Service Executive Interview Questions
