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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
148 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. How long will you work for the company?
(1 Question)
- Q1. How fast can you type?
- Ans.
I can type at a speed of 80 words per minute.
I have a typing speed of 80 words per minute.
I am proficient in touch typing, allowing me to type quickly and accurately.
I have experience in data entry roles where typing speed was crucial.
I regularly practice typing exercises to improve my speed and accuracy.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. What is bpo and why do you want to join it?
It was very hard and very less time was given for it
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Nothing just u have to fluency on your skill language, that's it.
- Q2. No no no no no
- Q3. No no no no no no
(1 Question)
- Q1. Same just check about fluency on your skill language.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. Why Did you left His Job
- Q2. Why You should Join Our Company
Interview Preparation Tips
And Keep Smiling 😇
Teleperformance interview questions for designations
Selected
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. About yourself..hobby ...why you left previous job
(2 Questions)
- Q1. Operation idea, Excel, communication skill
- Q2. Versent test,type test
(1 Question)
- Q1. Versent test and typing test
Get interview-ready with Top Teleperformance Interview Questions
Gk questions and check ique
(1 Question)
- Q1. About me and Role and responsibilities
(1 Question)
- Q1. About process and shift related
Basis computer typing speed
Interview Preparation Tips
Customer Service Executive Jobs at Teleperformance
Selected
I applied via Approached by Company and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic introduction, tell me about yourself, your hobbies, qualification, thats all in phase 1
- Q2. 2nd round, introduce yourself how to deal with angry customer, introduce yourself.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
(1 Question)
- Q1. Have you any experience
- Ans. Yes, I have one year experience in teleperformance as a customer service executive
Interview Preparation Tips
- Communication Skills
- Spoken English
- Patience
NIKET TANDON
(1 Question)
- Q1. Tell me Something about yourself
(1 Question)
- Q1. Best Customer Experience
Interview Preparation Tips
I applied via Company Website
(2 Questions)
- Q1. Basic skills communication handling power
- Q2. How will you handle a irritated customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints without interrupting them
Empathize with their situation and apologize for any inconvenience caused
Offer a solution to their problem and ensure that they are satisfied with the outcome
If necessary, escalate the issue to a higher authority for resolution
Follow up with the customer to ensure that...
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
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Interview Questions for Popular Designations
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Teleperformance Customer Service Executive Interview Process
based on 24 interviews in last 1 year
2 Interview rounds
- HR Round
- Aptitude Test Round
People are getting interviews through
Customer Service Executive Interview Questions from Similar Companies
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Teleperformance Customer Service Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
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