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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
153 interviews found
Anonymous
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction abot yourself. Experience in details.
VandA round
(4 Questions)
- Q1. Strength and weakness
- Q2. Comfortable with shifts
- Q3. Comfortable with relocation
- Q4. Why do you want to switch company/ why did you leave last company?
Interview Preparation Tips
- English Typing
I applied via Naukri.com and was interviewed in Oct 2022. There was 1 interview round.
(2 Questions)
- Q1. Brief about yourself
- Q2. What is the expected pay
Interview Preparation Tips
- self intro
I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Your yesterday routine
- Ans. I got up early in the morning at 6 o,clock. I got fresh and brushed my teeth. After that i took bath and have my breakfast as tea and some snacks. At 10 o'clock I went to get back bhopal to barely my home town with my friend and her family. At around 11:30 o'clock we reached barely. After that I took my lunch with my friend. After that I went to a nearby market for a shopping with my best. At 2 o'clock at noon I return...
- Q2. Customer satisfaction
- Ans. Customer satisfaction is defined as a measurement that defined how happy customers are with a company's products, and services, The process involves a survey question or a set of questions. The most popular scale is 1 to 10, where the constomer response with 1 being the least satisfied and 10 as the most satisfying level
(1 Question)
- Q1. What is key performance indicator ( kpi )
- Ans.
KPI is a measurable value that indicates how well a company is achieving its business objectives.
KPIs are used to evaluate the success of a company or specific department
They are often used to track progress towards goals and identify areas for improvement
Examples of KPIs include customer satisfaction, sales revenue, and employee turnover rate
Interview Preparation Tips
- Attendance
What people are saying about Teleperformance
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
My aptitude with in explaining Nd and intercede and possibly
Group decision one typic and making other side positive ma d nagative in she told him group study
(2 Questions)
- Q1. 1. Tell me about yourself 2. why do want to work for our company 3. How to interest to company
- Q2. HR management and problem sloed in making
Interview Preparation Tips
Teleperformance interview questions for designations
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. 1. Why you left your last organization? You should give the genuine reason that why you left your last job. Your impact should be positive. Don't use any negative words about your last organization. It can...
Interview Preparation Tips
- Self introduction
Tell about your every skill which you've worked previously.
Be confident, Be energetic, Believe that You're the one who made for this Job & You can achieve it.
You should know about the organization like: what kind of thing they're producing or in which field they're giving or taking business ,in which sector they're working. It depends, so this tip could use anyone fresher or experienced.
If you don't know about any question so, just say I don't know right now but, yes if you give me some time so, i'll get back to you with the accurate answer.
Best of luck!👍
You can, You will..
Get interview-ready with Top Teleperformance Interview Questions
I applied via Walk-in and was interviewed in Jun 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic introduction,check communication skills.
Its computer based test in which they test your listening power,communications, grammar, aptitude,typing,speaking skill.
(1 Question)
- Q1. This is final round in which they ask about operational things like how you manage this job apart from other things like studies/travel. and why you join this field only, ask about rotational shifts for ch...
Interview Preparation Tips
- Communication Skills
Customer Service Executive Jobs at Teleperformance
I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.
(1 Question)
- Q1. Normally which language you are comfortable and where you are from.
- Ans. You have to be honest with these because if you not tell the truth that will create problems later
(4 Questions)
- Q1. Why you want this job
- Ans. Just say your needs little diplomatically
- Q2. Why should I hire you
- Ans. Tell your strengths and knowledge here
- Q3. Tell me something about yourself
- Ans. Tell your name Where you are form Qualification Family hobbies and interests
- Q4. Tell me about bpo or our company
- Ans. Just prepared your answer according to the process and vacancy
Here you have to install versant app and give some answers of the question asked in the app and score atleast 4 out of 6
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
4 Questions
- Q1. What is your favorite movie.
- Q2. Tell me about your last trip.
- Q3. Tell me about your self.
- Q4. Why should we hire you.
Interview Preparation Tips
And talk with HR like your friend
Feel comfortable
While the conversation don't be panic
I know it's happened but this is the main problem
When you comfortably talk with HR
You definitely crack the interview
Best of luck to all 🍀🤞
I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell about yourself About hobbies About career
- Q2. Describe your hobbies like watching movies
Basic General knowledge question
Basic calculation mathematics
Interview Preparation Tips
Do not scare or nervous
(2 Questions)
- Q1. Tell me about yourself? What's your weaknesses
- Q2. What is your strengths
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
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Interview Questions for Popular Designations
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Teleperformance Customer Service Executive Interview Process
based on 109 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
- Personal Interview1 Round
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Teleperformance Customer Service Executive Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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