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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
145 interviews found
Anonymous
I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell about yourself About hobbies About career
- Q2. Describe your hobbies like watching movies
Basic General knowledge question
Basic calculation mathematics
Interview Preparation Tips
Do not scare or nervous
(2 Questions)
- Q1. Tell me about yourself? What's your weaknesses
- Q2. What is your strengths
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2021. There were 4 interview rounds.
(1 Question)
- Q1. Tell me something about your self? Why did u leave the last company? What is customer service Hiw do you deal with angry customer? Y do u want to join bpo
(1 Question)
- Q1. Tell me something about yourself? Are u comfortable working with rotational shifts no fixed week off?
Amcat test SHL in english and registration of employee and offer letter
Interview Preparation Tips
The question tell me something about yourself ( you have to be in a lot of confidence while you answer this) .
Improve your english as soon as possible becoz now or in future english gonna play an important role unless you want to be an employee.
I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me something about your self
- Q2. Did you work anywhere befire this
- Q3. Tell me about your hobbies
- Q4. Tell me something about india
(5 Questions)
- Q1. Tell me something about your self
- Q2. Why you want to do work here
- Q3. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
- Q4. What is your salary expectation
- Q5. Are you comfortable with rotational shift
- Ans.
Yes, I am comfortable with rotational shifts.
I have previously worked in a call center where rotational shifts were mandatory.
I understand the importance of being available for customers at all times.
I am willing to adjust my schedule to accommodate the needs of the company.
I am aware of the potential challenges of working in rotational shifts and am prepared to handle them.
Interview Preparation Tips
Teleperformance interview questions for designations
I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself
- Q2. Why are you join teleperformance
- Q3. How did you handle the customer
- Q4. Why are you left your your job
- Q5. What is Your hobbies
What is Your last salray
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
I applied via WorkIndia and was interviewed in Aug 2022. There was 1 interview round.
(2 Questions)
- Q1. Selft intro, about previous experience, about ecommerce, about last movie or series that we watched.
- Q2. About career Goals, vircant test.
Interview Preparation Tips
- E-commerce
Customer Service Executive Jobs at Teleperformance
Selected
I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. General discussion shift timing, salary, leaves, any previous experience.
- Q3. Tell me your daily routine?
(7 Questions)
- Q1. Introduction and previous experience if any?
- Q2. What are your Strength and weeknesses?
- Ans.
Strengths - Strong communication skills, problem-solving abilities. Weaknesses - Sometimes too detail-oriented, can be overly critical of myself.
Strengths: Strong communication skills - able to effectively communicate with customers and colleagues. Problem-solving abilities - can quickly identify and resolve customer issues.
Weaknesses: Sometimes too detail-oriented - may spend too much time on minor details. Can be ove...
- Q3. What is your long term goal?
- Q4. Why you did not work anywhere till now?
- Q5. Why should I hire you?
- Q6. What are your area of interests?
- Q7. Why do you want to join bpo?
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. How long will you work for the company?
(1 Question)
- Q1. How fast can you type?
- Ans.
I can type at a speed of 80 words per minute.
I have a typing speed of 80 words per minute.
I am proficient in touch typing, allowing me to type quickly and accurately.
I have experience in data entry roles where typing speed was crucial.
I regularly practice typing exercises to improve my speed and accuracy.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. What is bpo and why do you want to join it?
It was very hard and very less time was given for it
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Nothing just u have to fluency on your skill language, that's it.
- Q2. No no no no no
- Q3. No no no no no no
(1 Question)
- Q1. Same just check about fluency on your skill language.
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Customer Service Executive Interview Process
based on 21 interviews in last 1 year
2 Interview rounds
- HR Round
- Aptitude Test Round
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Teleperformance Customer Service Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
Gurgaon / Gurugram,
Delhi/Ncr
0-5 Yrs
₹ 1.75-3 LPA
Noida,
Gurgaon / Gurugram
+10-5 Yrs
₹ 2.5-4 LPA
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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