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3.9

based on 27.2k Reviews

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337 Teleperformance Jobs

Teleperformance - Hiring Customer Service Executive

1-2 years

₹ 3 - 4.5L/yr

Gurgaon / Gurugram

10 vacancies

Teleperformance - Hiring Customer Service Executive

Teleperformance

posted 2d ago

Job Description

Job description

Dear Candidate,


Greetings From Teleperformance...!!!

Hiring In Teleperformance...
We are seeking a proactive and motivated Lead Generation Sales Executive to join our sales team. This role focuses on identifying, nurturing, and developing potential leads within the hardware and software industry. The ideal candidate will have a strong understanding of both hardware and software products, as well as experience in lead generation strategies.


Key Responsibilities:

  • Lead Generation & Prospecting:
  • Conduct market research to identify potential leads and target industries.
  • Develop and implement lead generation strategies across multiple channels, including email marketing, cold calling, social media, and networking events.
  • Utilize CRM tools to track and manage leads effectively.

2. Client Outreach & Engagement:

  • Initiate and manage relationships with prospective clients, introducing them to the company's hardware and software solutions.
  • Qualify leads through effective questioning, identifying decision-makers, budgets, and project timelines.
  • Build and maintain a robust pipeline of qualified leads.

3. Collaboration with Sales Team:

  • Work closely with the sales team to pass qualified leads and ensure a smooth handoff for conversion.
  • Collaborate on campaigns, strategies, and outreach methods to continuously improve lead quality and conversion rates.

4. Reporting & Analysis:

  • Track and report on key metrics (e.g., lead volume, conversion rates) and provide insights to improve lead generation efforts.
  • Continuously analyse and improve lead generation techniques to maximize efficiency and effectiveness.

5. Product Knowledge & Industry Insights:

  • Stay updated on hardware and software products and industry trends.
  • Develop a strong understanding of the company's product offerings to effectively communicate features and benefits to prospective clients.

Qualifications:

  • Any Graduate Undergraduate can apply
  • Minimum of 6 months of experience in lead generation or sales within the hardware or software industry.

Skills:

  • Strong communication and interpersonal skills.
  • Proficiency with CRM software (e.g., Salesforce, HubSpot).
  • Familiarity with lead generation tools and techniques.
  • Self-motivated with a results-driven approach







Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Executive roles with real interview advice

Top Teleperformance Customer Service Executive Interview Questions

Q1. Q.9 what do you know about BPO or teleperformance?
View answers (18)
Q2. What is key performance indicator ( kpi )
View answers (13)
Q3. Why you want to join teleperformance ?
View answers (6)
View all 42 questions

What people at Teleperformance are saying

3.5
 Rating based on 1.8k Customer Service Executive reviews

Likes

The management is really good. They treat employees as a friend and family. They care for their employees.

Dislikes

The transport facility was not good. We had to wait approximately for an hour to get cab after shift in morning 4.30 am while going home.

Read 1.8k reviews

Customer Service Executive salary at Teleperformance

reported by 6.1k employees
₹0.9 L/yr - ₹7.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.2k employees
53%
39%
61%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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