Hiring For Digital Customer Service Representative

Role & responsibilities

• Handle customer inquiries and support requests via email and phone.
• Respond to customer queries on social media platforms promptly and professionally.
• Provide accurate product information and resolve customer issues efficiently.
• Collaborate with internal teams to ensure customer satisfaction.
• Monitor and report on customer feedback to help improve services.
• providing support to customer through digital channels like chat, email, text (SMS), social media, messaging apps, and more.

Skills/Qualification Required:

• Strong problem-solving abilities.
• Any bachelor's degree in any field
• Ability to manage multiple tasks simultaneously.
• Proficient in using customer support software and social media platforms.
• A positive attitude and a customer-centric approach.
• Excellent communication and interpersonal skills.
• Quick learner with the ability to adapt to new processes and technologies.

Salary as per company norms.

6 Days working (10 to 7pm)