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Teleperformance Customer Service Executive Interview Questions, Process, and Tips

Updated 19 Feb 2025

Top Teleperformance Customer Service Executive Interview Questions and Answers

View all 45 questions

Teleperformance Customer Service Executive Interview Experiences

153 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic introduction, educational background, English fluency check.
  • Q2. Past experience, salary option, relocation, night shift comfort

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with a referral for easy job acquisition and be ready to sit there from 10 am to 6pm for interview only.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Why you want to relocate? Why you want to join this company? What are your weakness and strength? Are you comfortable with night shifts?
  • Q2. Why you want to choose this career option?
  • Q3. Why you want to join this company?
  • Q4. What are your weakness and strength?
  • Q5. How comfortable you are in rotational shift?
Round 2 - Assignment 

Versant round . Candidate are asked to give a versant round .

Customer Service Executive Interview Questions Asked at Other Companies

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Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Experience and previous company responsibility and roles
Round 3 - One-on-one 

(2 Questions)

  • Q1. Sales and rate urself to sale pitch and hw to convey the customer and way to pitch and handle the customer
  • Q2. First we have listen customer carefully and create a rappo with customer and convince with proper sales pitch

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get panic and be confident maybe it right or wrong don't stop go with flow
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

It's quite good but not bad

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your experience

Teleperformance interview questions for designations

 Customer Service

 (2)

 Senior Customer Service Executive

 (22)

 Customer Service Associate

 (127)

 Customer Service Representative

 (19)

 Customer Service Agent

 (3)

 Customer Service Advisor

 (1)

 Customer Service Specialist

 (1)

 Customer Service Officer

 (1)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. About your self, why you need this job?
  • Q2. Your previous expirience, you salary expectations?
  • Ans. 

    I have 3 years of customer service experience and my salary expectations are competitive based on my skills and qualifications.

    • I have 3 years of experience in customer service.

    • I have successfully handled customer inquiries and complaints.

    • I am skilled in resolving conflicts and providing excellent customer support.

    • I have received positive feedback from customers and colleagues.

    • My salary expectations are competitive and

  • Answered by AI
  • Q3. Why you left your last company?
  • Ans. 

    I left my last company to pursue new opportunities and further develop my skills.

    • Seeking new challenges and growth

    • Looking for a company with better career prospects

    • Desire to expand knowledge and experience

    • Change in personal circumstances

    • Company restructuring or downsizing

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About your self, your experience?
  • Q2. Tell something memorable on your last company
  • Ans. 

    I organized a customer appreciation event at my last company.

    • Organized a customer appreciation event

    • Coordinated with various departments to plan and execute the event

    • Arranged for entertainment, food, and giveaways

    • Received positive feedback from customers and colleagues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, do not think its complicated, best of luck.

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell something about last movie you watched?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ,don't try to speak too hard words in English keep it simple and accurate

Customer Service Executive Jobs at Teleperformance

View all
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How to explain your last company experience and responsibilities
  • Q2. Why you want job in out company

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - HR 

(1 Question)

  • Q1. Operation round will be conducted according to the process voice r non voice
Round 4 - Aptitude Test 

Versant test is easy just be calm and composed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself for 2minutes
  • Q2. What is e commerce
Round 2 - Aptitude Test 

They will help with details

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t apply there is 0% security they kick out people without information
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal Details
  • Q2. Qualification Details

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Service Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, Communication Skills, voice process, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Executive interview?

Some of the top questions asked at the Teleperformance Customer Service Executive interview -

  1. Q.9 what do you know about BPO or teleperforman...read more
  2. What is key performance indicator ( kp...read more
  3. Why you want to join teleperformanc...read more
How long is the Teleperformance Customer Service Executive interview process?

The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Customer Service Executive Interview Process

based on 109 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
  • Personal Interview1 Round
View more
Teleperformance Customer Service Executive Salary
based on 6.2k salaries
₹1 L/yr - ₹6.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Teleperformance Customer Service Executive Reviews and Ratings

based on 1.9k reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.2

Salary

3.2

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 1.9k Reviews and Ratings
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