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IntouchCX

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2.9

based on 1.9k Reviews

Video summary

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IntouchCX Process Associate Interview Questions and Answers

Updated 11 Oct 2024

IntouchCX Process Associate Interview Experiences

3 interviews found

Process Associate Interview Questions & Answers

Anonymous

posted on 11 Oct 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - HR

(4 Questions)

Q1. What is yours favorite place?

Ans.

My favorite place is a secluded beach with crystal clear waters and white sandy shores.

Secluded beach
Crystal clear waters
White sandy shores

Answered by AI

Add your answer

Q2. What do you know about customer care

Ans.

Customer care involves providing assistance and support to customers before, during, and after a purchase.

Customer care focuses on meeting the needs and expectations of customers
It involves listening to customer concerns and resolving issues in a timely manner
Building relationships with customers to ensure satisfaction and loyalty
Providing product information, assistance, and guidance to customers
Handling customer inqu...

Answered by AI

Add your answer

Q3. Self introduction

Add your answer

Q4. What is bpo.Why you want to work with

Ans.

BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.

BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
Working in BPO provides opportunities for career growth and advancement, a...

Answered by AI

Add your answer

Round 2 - Assignment

What type of weather you like

Interview Preparation Tips

Interview preparation tips for other job seekers - I will share my one of the worst experience with intouch cx in hi-tech city mindspace. On 7-10-2024.In the 2 ND round assessment. I got a mail that I disqualified in the round after that I went home around at 5 at evening a person called me come to office by 6 you have your manager round you should asked me before leaving Come how fast it is possible. Then I reached there from kukatpally.after that I cleared 2 rounds typing and manager round by 7 at 8.40.He said you got selected tomorrow you will get a call for documents verification. Today which is 11-10-2024. A female hr called me saying you didn't cleared in last round. Again come to interview on Monday. I think they will reject in this in some other rounds and behave like nothing happened before how dirty minds they are playing with people likedon't know why this people are stupid are what. Weird company.the employees there having shit on there brain. Very dumb heads.If I get a chance I will definitely give one niece slap to the person called me.even I come to know few people have experienced same like me. After me my friend went to the interview she told me about it. So don't believe this company.i say no to giving interview and wasting our time.I have faith in the god some day they will feel the pain I felt today.

Process Associate Interview Questions & Answers

Anonymous

posted on 19 Sep 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Introduction about ourself

Ans.

I am a dedicated and detail-oriented individual with a background in customer service and data entry.

Customer service experience at XYZ Company for 2 years
Proficient in data entry and Microsoft Office Suite
Strong attention to detail and ability to multitask effectively

Answered by AI

Add your answer

Q2. Why do you want to join

Ans.

I am passionate about process improvement and believe I can contribute positively to the team's goals.

I have a strong background in process optimization and efficiency.
I am eager to learn and grow in a dynamic work environment.
I am excited about the opportunity to work with a talented team and contribute to the success of the organization.

Answered by AI

Add your answer

Process Associate Interview Questions & Answers

sk shabbir

posted on 2 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Roles and responsibilities

Add your answer

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Process Associate Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 5 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.

Interview Preparation Tips

General Tips: I was Interviewed by Hr Person then Had to gone through aptitude test thereafter i had gone through operations rounds where operations manager asked some tricky mathematics questions orally..after that Clearing all three to four rounds HR told me abt my selection.. This is Fr Non Voice Practitioner profile intially in Health insurance Aetna process after training it Calles as Process Associate.
Skills: English grammer test n Mathemaical questions., Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Process Associate Interview Questions & Answers

Infosys BPM

Anonymous

posted on 3 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Financial and accounting concepts

Add your answer

Q2. What are derivatives and ratios

Ans.

Derivatives are financial instruments whose value is derived from an underlying asset. Ratios are mathematical expressions that compare two or more values.

Derivatives can be used for hedging or speculation.
Examples of derivatives include futures, options, and swaps.
Ratios can be used to analyze financial statements and performance.
Examples of ratios include price-to-earnings ratio and debt-to-equity ratio.

Answered by AI

Add your answer

Round 3 - HR

(2 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Why should we hire you?

Add your answer

Round 4 - Assignment

Knowledge test on soft skills and accounting standards

Interview Preparation Tips

Interview preparation tips for other job seekers - Grab attention with creative answering techniques and feel free to answer them

Process Associate Interview Questions & Answers

Infosys BPM

Anonymous

posted on 22 Sep 2021

I applied via Campus Placement and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire

4 Questions

Q1. Basic accounting knowledge

Add your answer

Q2. Self introduction

Add your answer

Q3. Family background

Add your answer

Q4. Where do you see yourself in next five years

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your interview preparation, Don't hurry while answering to the interviewer's question, take pauses if required, think and then speak. Be natural, don't pretend to be extra-ordinary. Be honest at your speech and employers are in search for honest and loyal employees. Better if you mention your extra curicular activities. All the best!

Process Associate Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 16 Oct 2021

I applied via Other and was interviewed before Oct 2020. There were 8 interview rounds.

Interview Questionnaire

3 Questions

Q1. From when you want to Join

Add your answer

Q2. How much Salary ?

Add your answer

Q3. Was given a paper with questions on it.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident as the person taking your interview is also not sure what he/she will do after your interview is conducted. Take whatever they are paying and negotiate and travel the whole world with the salary !!!

Process Associate Interview Questions & Answers

WNS

Anonymous

posted on 11 Oct 2020

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. What is mortgage

Ans.

Mortgage is a loan taken to purchase a property, where the property itself serves as collateral for the loan.

Mortgage is a type of loan used to purchase a property.
The property being purchased serves as collateral for the loan.
The borrower pays back the loan with interest over a set period of time.
If the borrower fails to make payments, the lender can foreclose on the property.
Mortgages can have fixed or adjustable int

Answered by AI

Add your answer

Process Associate Interview Questions & Answers

WNS

Anonymous

posted on 13 Apr 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. Ready to work in night sift?

Ans.

Yes, I am ready to work in night shift.

I have prior experience of working in night shifts.
I am willing to adjust my sleep schedule accordingly.
I understand the importance of being alert and focused during night shifts.
I am aware of the additional compensation and benefits offered for working in night shifts.

Answered by AI

Add your answer

Q2. Tell about your self

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity to start career as fresher

Process Associate Interview Questions & Answers

Teleperformance

Anonymous

posted on 25 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Myself education college marks fav hobbies

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that you to be cracked

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Process Associate interview?

IntouchCX interview process usually has 1-2 rounds. The most common rounds in the IntouchCX interview process are HR and Assignment.

How to prepare for IntouchCX Process Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Communication Skills, International Voice Process, chat, chat support and customer support.

What are the top questions asked in IntouchCX Process Associate interview?

Some of the top questions asked at the IntouchCX Process Associate interview -

What do you know about customer c...read more
What is bpo.Why you want to work w...read more

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IntouchCX Process Associate Salary

based on 65 salaries

₹1.9 L/yr - ₹4 L/yr

13% less than the average Process Associate Salary in India

View more details

IntouchCX Salaries in India

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