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iEnergizer Customer Service Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
- Q1. 3. What do you mean by Customer service? What is BPO?
- Q2. What is difference between Goal and Dream?.
- Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
iEnergizer Customer Service Executive Interview Experiences
76 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Basic introduction
- Q2. Speak on any topic for 2 mins
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
Active listening is crucial to understanding customer needs and concerns
Clear and concise language helps avoid misunderstandings
Empathy and patience are key components of effective communication in customer service
(2 Questions)
- Q1. Give your introduction
- Ans.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Proficient in using CRM systems and communication tools
Strong communication and interpersonal skills
Ability to work well under pressure and in a fast-paced environment
- Q2. Had to speak on my last travel experience for 2 mins
(2 Questions)
- Q1. Ai based english speaking exam
- Q2. Story retelling,jumble words,repeat the sentence,2 topics to speak
Selected
I was interviewed in Jan 2025.
(1 Question)
- Q1. Introduction introduction
Selected
I was interviewed in Jan 2025.
(1 Question)
- Q1. Tell me something about yourself
Selected
I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service perform
- Q2. So reading the words
- Q3. What did you do yesterday
- Ans.
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
Handled customer inquiries
Resolved customer issues
Provided support via phone and email
(2 Questions)
- Q1. Tell me about india
- Ans.
India is a diverse country in South Asia known for its rich history, culture, and traditions.
India is the seventh-largest country by land area and the second-most populous country in the world.
It is known for its diverse culture, languages, religions, and cuisines.
India has a rich history dating back thousands of years, with ancient civilizations like the Indus Valley Civilization.
The country is famous for landmarks li...
- Q2. Write the few meanings
- Ans.
The word 'meanings' can refer to interpretations, definitions, or significance of something.
Interpretations of a word or phrase
Definitions of a concept or term
Significance or importance of an action or event
Interview Preparation Tips
iEnergizer interview questions for designations
Vishal Kumar
(1 Question)
- Q1. Introduction like tell me about your self what about your education and many more things
Interview Preparation Tips
Get interview-ready with Top iEnergizer Interview Questions
(2 Questions)
- Q1. Tell me about your daily routine.
- Q2. Basic things about my daily life.
Customer Service Executive Jobs at iEnergizer
Selected
I applied via Walk-in and was interviewed before Jan 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service performance
- Q2. What is customer service?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting with product returns.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service perform
- Q2. About the company they were hiring?
A versant round where I used to repeat the sentence, fill in the blanks, jumbled sentences, etc.
Interview Preparation Tips
Udit Kumar Shukla
They will do it on your behalf. Its just a formality.
(1 Question)
- Q1. Tell me about yourself.
(2 Questions)
- Q1. CV details. Nothing else
- Q2. Basic introduction
Interview Preparation Tips
(1 Question)
- Q1. About your self
Interview Preparation Tips
(2 Questions)
- Q1. Basic question about yourself. And experience
- Q2. Tell me about yourself Why you want this job
Interview Preparation Tips
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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iEnergizer Customer Service Executive Interview Process
based on 81 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
Customer Service Executive Interview Questions from Similar Companies
iEnergizer Customer Service Executive Reviews and Ratings
based on 1.5k reviews
Rating in categories
Noida,
Ghaziabad
+11-5 Yrs
₹ 2.75-3.5 LPA
|
Customer Service Executive
2.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Senior Executive
1.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
1.2k
salaries
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Customer Support Executive
1.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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