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iEnergizer Customer Service Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
- Q1. 3. What do you mean by Customer service? What is BPO?
- Q2. What is difference between Goal and Dream?.
- Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
iEnergizer Customer Service Executive Interview Experiences
81 interviews found
Anonymous
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. HR will guide you how to take the interview
- Q2. HR will ask you some personal question about your previous job and if you are fresher Dey will help you out
The interviewer will ask you why you need this job and and if in case if you got selected will you be able to fulfill the norms of the company
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Basic introduction and interests
- Q2. Resume knowledge questions
Last experience and skills
Interview Preparation Tips
(3 Questions)
- Q1. Introduction my qualifications
- Q2. My work experience my hobbies
- Q3. About us culture sfo gaming
Interview Preparation Tips
I applied via Walk-in
(3 Questions)
- Q1. Tell me about yourself How was your day
- Q2. How can u manage at 6 clock
- Q3. What is your plan Share your Memorable trip Tell me about yourself
Interview Preparation Tips
It is a flexible company
iEnergizer interview questions for designations
I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. 1) What was your daily routine I just told him my honest daily routine with confidence
- Q2. 2) what is your goal To get a opportunity in bpo industry and present my self as a hardworking and honest employee Also get good position in bpo industry Also with a good company like Ienergizer
Basically it is normal english speaking test which is versant
Interview Preparation Tips
- Role of cx service executive
- Short term goal
- Long term goal
Just use little bit English while communicating.
Use formal attire and be professional do not fumble.
Get interview-ready with Top iEnergizer Interview Questions
(3 Questions)
- Q1. She asked about myself
- Q2. She gave some word to read
- Q3. What salary do you expect
Interview Preparation Tips
Customer Service Executive Jobs at iEnergizer
I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me introduction yourself?.
- Q2. Speak over 5 min on favourite topic given by HR.
- Ans.
My favourite topic is the importance of empathy in customer service.
Empathy is the ability to understand and share the feelings of others.
In customer service, empathy is crucial for building rapport and trust with customers.
Empathy can be demonstrated through active listening, acknowledging the customer's emotions, and offering solutions that address their needs.
Examples of empathy in customer service include apologizi...
- Q3. What do you do yesterday.?
- Q4. What is difference between Goal and Dream?.
- Ans.
Goals are specific and achievable targets while dreams are often unrealistic and unattainable aspirations.
Goals are measurable and have a clear plan of action while dreams are often vague and lack a clear path to achievement.
Goals are based on reality and can be broken down into smaller steps while dreams are often based on fantasy and may not be possible to break down into achievable steps.
Goals are often set with a d...
- Q5. Why should be hire you?.
Interview Preparation Tips
Explore skills.
Interview Questionnaire
4 Questions
- Q1. What did you do while you were at home (unemployed)?
- Ans. Studied for govt job examinations.
- Q2. Why do you want to join us? / why should we hire you?
- Ans. I have been unemployed for a long time now i do not want to be a financial or social burden on my family, I want to begin walking on my own feet, to bring happiness to myself and my family. I am willing to work hard in order to be useful to the organisation and myself.
- Q3. How long would you stay here?
- Ans. As long as you would like to keep me sir.
- Q4. Would you now not prepare for govt exams? Of yes why? If no why?
- Ans. No I do not want to prepare for govt exams anymore, because I am tired of preparing for that, the competition is very high and vacancies are very few.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
(4 Questions)
- Q1. What about your self
- Q2. What's your experience
- Q3. What's your daily routine
- Q4. What's your salary expectations
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Explain your memorable day
Interview Preparation Tips
iEnergizer Interview FAQs
The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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iEnergizer Customer Service Executive Interview Process
based on 86 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
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iEnergizer Customer Service Executive Reviews and Ratings
based on 1.6k reviews
Rating in categories
Noida,
Ghaziabad
+10-5 Yrs
₹ 2-3.5 LPA
Noida,
Ghaziabad
+10-5 Yrs
₹ 2-3.5 LPA
|
Customer Service Executive
2.3k
salaries
|  ₹0.9 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Customer Support Executive
1.2k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.2k
salaries
| ₹1.1 L/yr - ₹6.6 L/yr |
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