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iEnergizer Customer Service Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
- Q1. 3. What do you mean by Customer service? What is BPO?
- Q2. What is difference between Goal and Dream?.
- Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
iEnergizer Customer Service Executive Interview Experiences
76 interviews found
Anonymous
(3 Questions)
- Q1. She asked about myself
- Q2. She gave some word to read
- Q3. What salary do you expect
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me introduction yourself?.
- Q2. Speak over 5 min on favourite topic given by HR.
- Ans.
My favourite topic is the importance of empathy in customer service.
Empathy is the ability to understand and share the feelings of others.
In customer service, empathy is crucial for building rapport and trust with customers.
Empathy can be demonstrated through active listening, acknowledging the customer's emotions, and offering solutions that address their needs.
Examples of empathy in customer service include apologizi...
- Q3. What do you do yesterday.?
- Q4. What is difference between Goal and Dream?.
- Ans.
Goals are specific and achievable targets while dreams are often unrealistic and unattainable aspirations.
Goals are measurable and have a clear plan of action while dreams are often vague and lack a clear path to achievement.
Goals are based on reality and can be broken down into smaller steps while dreams are often based on fantasy and may not be possible to break down into achievable steps.
Goals are often set with a d...
- Q5. Why should be hire you?.
Interview Preparation Tips
Explore skills.
Interview Questionnaire
4 Questions
- Q1. What did you do while you were at home (unemployed)?
- Ans. Studied for govt job examinations.
- Q2. Why do you want to join us? / why should we hire you?
- Ans. I have been unemployed for a long time now i do not want to be a financial or social burden on my family, I want to begin walking on my own feet, to bring happiness to myself and my family. I am willing to work hard in order to be useful to the organisation and myself.
- Q3. How long would you stay here?
- Ans. As long as you would like to keep me sir.
- Q4. Would you now not prepare for govt exams? Of yes why? If no why?
- Ans. No I do not want to prepare for govt exams anymore, because I am tired of preparing for that, the competition is very high and vacancies are very few.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
(4 Questions)
- Q1. What about your self
- Q2. What's your experience
- Q3. What's your daily routine
- Q4. What's your salary expectations
Interview Preparation Tips
iEnergizer interview questions for designations
Selected
I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Explain your memorable day
Interview Preparation Tips
Get interview-ready with Top iEnergizer Interview Questions
I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Why you want to join bpo
- Q2. What are your salary expectations
- Q3. Good communication skills is mandatory
Interview Preparation Tips
Also a person can improve their better communication skills and personality development
Customer Service Executive Jobs at iEnergizer
Selected
I applied via LinkedIn and was interviewed before Dec 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Are you comfortable with any timing to give you?
- Q2. Are comfortable with any process?
- Ans. Yes, but they are related to my skills.
- Q3. Why are you join to our company?
- Ans. Because your company is available more process and salary is good that's why I come to the company
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.
(4 Questions)
- Q1. They asked me general questions like my introduction,then they had given me some words to pronounce and some more question as well
- Q2. Introduction Some words where they could check my communication or pronouncing skill
- Q3. And the last question which they asked me, tell me something about noida city
- Q4. They asked me only 3 or 4 questions which i already mentioned in previous two boxes
(3 Questions)
- Q1. The very first question which hr asked me that i am using your service and i am not happy with your service because i registered my request thrice in two days but still i didn't get any resolution from you...
- Q2. What is B.P.O???? And why you want to work in a bpo
- Ans.
B.P.O stands for Business Process Outsourcing. It is the practice of contracting specific business tasks to a third-party service provider.
B.P.O involves outsourcing non-core business functions to external vendors.
It helps companies focus on their core competencies and reduce costs.
B.P.O services can include customer support, technical support, telemarketing, data entry, and more.
Working in a B.P.O provides opportuniti...
- Q3. They gave me a one topic to write 200 words on it and gave a time limit of 7 minutes, now i had to write those 200 words in 7min and the topic which he had given to me (dowry system)
Interview Preparation Tips
Aijaz ansari
Selected
I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Question about my previous profile & work related.
Some tricky question.
(3 Questions)
- Q1. Pronunciation, vocabulary, English Speaking.
- Q2. Passage reading
- Q3. Unseen passage Question
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you what to work in BPO industry?
(2 Questions)
- Q1. What is your salary Expectation?
- Q2. Can you commute on your own?
(1 Question)
- Q1. Why would we hire you?
Interview Preparation Tips
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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iEnergizer Customer Service Executive Interview Process
based on 81 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
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iEnergizer Customer Service Executive Reviews and Ratings
based on 1.5k reviews
Rating in categories
Noida,
Ghaziabad
+11-5 Yrs
₹ 2.75-3.5 LPA
|
Customer Service Executive
2.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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