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iEnergizer Customer Service Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
- Q1. 3. What do you mean by Customer service? What is BPO?
- Q2. What is difference between Goal and Dream?.
- Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
iEnergizer Customer Service Executive Interview Experiences
81 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Jan 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service performance
- Q2. What is customer service?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting with product returns.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries, complaints, and escalations
Proficient in using CRM systems and other customer service tools
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service perform
- Q2. About the company they were hiring?
A versant round where I used to repeat the sentence, fill in the blanks, jumbled sentences, etc.
Interview Preparation Tips
Udit Kumar Shukla
They will do it on your behalf. Its just a formality.
(1 Question)
- Q1. Tell me about yourself.
(2 Questions)
- Q1. CV details. Nothing else
- Q2. Basic introduction
Interview Preparation Tips
(2 Questions)
- Q1. Tell me something about your self
- Q2. Why do you want to join
Interview Preparation Tips
(1 Question)
- Q1. About your self
Interview Preparation Tips
iEnergizer interview questions for designations
(2 Questions)
- Q1. Basic question about yourself. And experience
- Q2. Tell me about yourself Why you want this job
Interview Preparation Tips
Get interview-ready with Top iEnergizer Interview Questions
Samarth Sabherwal
(1 Question)
- Q1. Tell me about yourself?
Customer Service Executive Jobs at iEnergizer
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 5 interview rounds.
(2 Questions)
- Q1. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with the positive attitude and customer ...
- Ans.
Customer service involves going above and beyond to keep customers happy by addressing their questions, resolving issues, and ensuring satisfaction.
Customer service is about providing assistance and support to customers
It involves addressing customer inquiries, concerns, and complaints in a timely and effective manner
Customer service also includes ensuring that customers are satisfied with products, services, or sales ...
- Q2. Why do you want to job in bpo? Ans- i want to learn and explore things in this sector bpo is a fastest growing industry. Bpo provide good salary to maintain a good lifestyle. And it helped me learn new s...
(3 Questions)
- Q1. We had to repeat what was said in the video.
- Q2. Fill in the blanks in which we had to answer
- Q3. I was speaking the sentence but it was wrong, we had to rearrange it and correct it.
(1 Question)
- Q1. Tell me about your self? First off all thank you for giving me this opportunity to introduce my self. I am meena. I am from delhi. I have completed my schooling from government girls sin sec school and i ...
(1 Question)
- Q1. Documentation and gave me offer letter And called me for training the next day
Interview Preparation Tips
- Communication Skills
(1 Question)
- Q1. Asked about a random topic? Like child labour
(1 Question)
- Q1. It was a test.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Oct 2023. There were 5 interview rounds.
(1 Question)
- Q1. Personal interview questions
(1 Question)
- Q1. Versant aptitude test
(1 Question)
- Q1. Normal English fluency check
(1 Question)
- Q1. Salary discussion
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Just self introduction
iEnergizer Interview FAQs
The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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Interview Questions for Popular Designations
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iEnergizer Customer Service Executive Interview Process
based on 86 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
Customer Service Executive Interview Questions from Similar Companies
iEnergizer Customer Service Executive Reviews and Ratings
based on 1.6k reviews
Rating in categories
Noida,
Ghaziabad
+10-5 Yrs
₹ 2-3.5 LPA
Noida,
Ghaziabad
+10-5 Yrs
₹ 2-3.5 LPA
|
Customer Service Executive
2.3k
salaries
|  ₹0.9 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Customer Support Executive
1.2k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.2k
salaries
| ₹1.1 L/yr - ₹6.6 L/yr |
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