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iEnergizer Customer Service Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
- Q1. 3. What do you mean by Customer service? What is BPO?
- Q2. What is difference between Goal and Dream?.
- Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
iEnergizer Customer Service Executive Interview Experiences
81 interviews found
Anonymous
I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Why you want to join bpo
- Q2. What are your salary expectations
- Q3. Good communication skills is mandatory
Interview Preparation Tips
Also a person can improve their better communication skills and personality development
Selected
I applied via LinkedIn and was interviewed before Dec 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Are you comfortable with any timing to give you?
- Q2. Are comfortable with any process?
- Ans. Yes, but they are related to my skills.
- Q3. Why are you join to our company?
- Ans. Because your company is available more process and salary is good that's why I come to the company
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.
(4 Questions)
- Q1. They asked me general questions like my introduction,then they had given me some words to pronounce and some more question as well
- Q2. Introduction Some words where they could check my communication or pronouncing skill
- Q3. And the last question which they asked me, tell me something about noida city
- Q4. They asked me only 3 or 4 questions which i already mentioned in previous two boxes
(3 Questions)
- Q1. The very first question which hr asked me that i am using your service and i am not happy with your service because i registered my request thrice in two days but still i didn't get any resolution from you...
- Q2. What is B.P.O???? And why you want to work in a bpo
- Ans.
B.P.O stands for Business Process Outsourcing. It is the practice of contracting specific business tasks to a third-party service provider.
B.P.O involves outsourcing non-core business functions to external vendors.
It helps companies focus on their core competencies and reduce costs.
B.P.O services can include customer support, technical support, telemarketing, data entry, and more.
Working in a B.P.O provides opportuniti...
- Q3. They gave me a one topic to write 200 words on it and gave a time limit of 7 minutes, now i had to write those 200 words in 7min and the topic which he had given to me (dowry system)
Interview Preparation Tips
Aijaz ansari
Selected
I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Question about my previous profile & work related.
Some tricky question.
(3 Questions)
- Q1. Pronunciation, vocabulary, English Speaking.
- Q2. Passage reading
- Q3. Unseen passage Question
iEnergizer interview questions for designations
I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1-tell me something about your self? 2.why do you want join BPO. 3.define your last day, 4.why do you applied for BPO
- Q2. Please when you go anywhere to interview, first clear about role and responsibilities, get knowledge from Google about role,
Interview Preparation Tips
Get interview-ready with Top iEnergizer Interview Questions
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you what to work in BPO industry?
(2 Questions)
- Q1. What is your salary Expectation?
- Q2. Can you commute on your own?
(1 Question)
- Q1. Why would we hire you?
Interview Preparation Tips
Customer Service Executive Jobs at iEnergizer
I applied via Walk-in and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. 1. Tell me about your self?
- Ans.
I am a dedicated and experienced customer service executive with a strong focus on providing exceptional support and resolving customer issues.
Over 5 years of experience in customer service roles
Proficient in handling customer inquiries, complaints, and escalations
Skilled in using CRM software and other customer service tools
Excellent communication and problem-solving skills
Able to remain calm and professional in chall...
- Q2. 2. What you did yesterday. Explain in brief?
- Ans.
Yesterday, I handled customer inquiries, resolved issues, and provided support through phone and email.
Assisted customers with product inquiries and provided accurate information
Resolved customer complaints and issues in a timely and satisfactory manner
Provided support through phone calls and email communication
Maintained a high level of professionalism and empathy while interacting with customers
Collaborated with team...
- Q3. 3. What do you mean by Customer service? What is BPO?
- Q4. 4. Tell me about your past experience?
- Ans.
I have 3 years of experience in customer service, handling various customer inquiries and resolving issues.
Worked as a Customer Service Representative for XYZ Company
Handled customer inquiries via phone, email, and live chat
Resolved customer complaints and issues in a timely and satisfactory manner
Provided product information and assistance to customers
Maintained accurate records of customer interactions and transactio...
- Q5. 5.What are your future goal? Where do you see yourself 5 years from now?
- Ans.
To become a team leader and contribute to the growth of the company.
To become a team leader within the customer service department.
To enhance my skills and knowledge in customer service management.
To contribute to the growth and success of the company.
To provide exceptional customer service and ensure customer satisfaction.
To develop strong leadership and communication skills.
To build a positive and motivated team envi...
- Q6. 6. What is the most amazing experience you ever had?
- Ans.
My most amazing experience was hiking to the top of Mount Everest.
Hiking to the top of Mount Everest was physically and mentally challenging.
The breathtaking views from the summit were absolutely stunning.
I had to overcome various obstacles and push myself to the limit.
The sense of accomplishment and fulfillment I felt was indescribable.
- Q7. 7. Tell me about the most memorable day of your life?
- Ans.
The day I graduated from college
Attended graduation ceremony with family and friends
Received my diploma and felt a sense of accomplishment
Celebrated with loved ones afterwards
Interview Preparation Tips
Sidhi baat aisa soch k jana tumhe unki jarurat nahi balki unhe apki jarurat hai, unko khud apse jyada nahi ata, bejhijhak bolo josh k sath...
Same process of interviewing:
1 st round HR
2nd Little typing and may be amcat test
3rd Client round which is same like HR but will seek little knowledge on process you are going to be hired for... So read a little and frame answer in mind.... You will have a lot of time in between
Tip: Be patient as interview takes full day and keep listening motivating speech to avoid any negativity... Eat heavy meal before reaching as you might not get chance there... Keep a water bottle and some snacks to keep going...
If you want to go in domestic best process name are Airtel Premium, Samsung
For international roblox, EA games, Sprint, Vegas are the best
ALL THE BEST!!!
I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.
Versant test approx. 20-30 mins. you can find the apps in the playstore and take the best to prepare
(2 Questions)
- Q1. Be confident, In BPO industry interview are all about your communication skills and accent check. Its okay you don't have to know every question, make your own sentence but logical. Don't speak to fast thi...
- Q2. How do you spend your vacation? what do you understand about customer service?
Interview Preparation Tips
- about you and your resume profil
- how to handle your customer
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What is your memorial day
- Q2. Essay writing
- Q3. Previous company details
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, speak any topic for 2 minutes, last company experience.
(1 Question)
- Q1. Asked questions related to process only.
(1 Question)
- Q1. 3 round was taken by client. asked for total experience. asked for any rude customer. asked or phone features.
Interview Preparation Tips
- favourite destination
- memorable day
- childhood memory
iEnergizer Interview FAQs
The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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iEnergizer Customer Service Executive Interview Process
based on 86 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
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iEnergizer Customer Service Executive Reviews and Ratings
based on 1.6k reviews
Rating in categories
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Ghaziabad
+10-5 Yrs
₹ 2-3.5 LPA
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+10-5 Yrs
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