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iEnergizer Customer Service Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
- Q1. 3. What do you mean by Customer service? What is BPO?
- Q2. What is difference between Goal and Dream?.
- Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
iEnergizer Customer Service Executive Interview Experiences
75 interviews found
Anonymous
I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.
Versant test approx. 20-30 mins. you can find the apps in the playstore and take the best to prepare
(2 Questions)
- Q1. Be confident, In BPO industry interview are all about your communication skills and accent check. Its okay you don't have to know every question, make your own sentence but logical. Don't speak to fast thi...
- Q2. How do you spend your vacation? what do you understand about customer service?
Interview Preparation Tips
- about you and your resume profil
- how to handle your customer
I applied via Walk-in and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. 1. Tell me about your self?
- Ans.
I am a dedicated and experienced customer service executive with a strong focus on providing exceptional support and resolving customer issues.
Over 5 years of experience in customer service roles
Proficient in handling customer inquiries, complaints, and escalations
Skilled in using CRM software and other customer service tools
Excellent communication and problem-solving skills
Able to remain calm and professional in chall...
- Q2. 2. What you did yesterday. Explain in brief?
- Ans.
Yesterday, I handled customer inquiries, resolved issues, and provided support through phone and email.
Assisted customers with product inquiries and provided accurate information
Resolved customer complaints and issues in a timely and satisfactory manner
Provided support through phone calls and email communication
Maintained a high level of professionalism and empathy while interacting with customers
Collaborated with team...
- Q3. 3. What do you mean by Customer service? What is BPO?
- Q4. 4. Tell me about your past experience?
- Ans.
I have 3 years of experience in customer service, handling various customer inquiries and resolving issues.
Worked as a Customer Service Representative for XYZ Company
Handled customer inquiries via phone, email, and live chat
Resolved customer complaints and issues in a timely and satisfactory manner
Provided product information and assistance to customers
Maintained accurate records of customer interactions and transactio...
- Q5. 5.What are your future goal? Where do you see yourself 5 years from now?
- Ans.
To become a team leader and contribute to the growth of the company.
To become a team leader within the customer service department.
To enhance my skills and knowledge in customer service management.
To contribute to the growth and success of the company.
To provide exceptional customer service and ensure customer satisfaction.
To develop strong leadership and communication skills.
To build a positive and motivated team envi...
- Q6. 6. What is the most amazing experience you ever had?
- Ans.
My most amazing experience was hiking to the top of Mount Everest.
Hiking to the top of Mount Everest was physically and mentally challenging.
The breathtaking views from the summit were absolutely stunning.
I had to overcome various obstacles and push myself to the limit.
The sense of accomplishment and fulfillment I felt was indescribable.
- Q7. 7. Tell me about the most memorable day of your life?
- Ans.
The day I graduated from college
Attended graduation ceremony with family and friends
Received my diploma and felt a sense of accomplishment
Celebrated with loved ones afterwards
Interview Preparation Tips
Sidhi baat aisa soch k jana tumhe unki jarurat nahi balki unhe apki jarurat hai, unko khud apse jyada nahi ata, bejhijhak bolo josh k sath...
Same process of interviewing:
1 st round HR
2nd Little typing and may be amcat test
3rd Client round which is same like HR but will seek little knowledge on process you are going to be hired for... So read a little and frame answer in mind.... You will have a lot of time in between
Tip: Be patient as interview takes full day and keep listening motivating speech to avoid any negativity... Eat heavy meal before reaching as you might not get chance there... Keep a water bottle and some snacks to keep going...
If you want to go in domestic best process name are Airtel Premium, Samsung
For international roblox, EA games, Sprint, Vegas are the best
ALL THE BEST!!!
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What is your memorial day
- Q2. Essay writing
- Q3. Previous company details
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. They asked me about self induction
iEnergizer interview questions for designations
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, speak any topic for 2 minutes, last company experience.
(1 Question)
- Q1. Asked questions related to process only.
(1 Question)
- Q1. 3 round was taken by client. asked for total experience. asked for any rude customer. asked or phone features.
Interview Preparation Tips
- favourite destination
- memorable day
- childhood memory
Get interview-ready with Top iEnergizer Interview Questions
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. There were 3 rounds, normal intro, thn hr will take your interview and then the client round
- Q2. Speak on a topic, and should question you related the job profile
Interview Preparation Tips
Customer Service Executive Jobs at iEnergizer
I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yesterday routine?
- Q2. What did you do yesterday
(2 Questions)
- Q1. Tell me about your self
- Q2. Last company experience
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1) Give a brief description about your schedule yesterday in English ?
- Q2. What are your observations after you reached here ?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. What did you do day before today?
- Q2. Why do you want to join a Bpo?
- Q3. Why should we hire you?
- Q4. Why do you want this job?
Interview Preparation Tips
Good luck ?
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. The first thing you have to keep in mind is that if you're going for interview in this company, it's gonna take the whole day as the queue is very much high. You have to wait for hours for your turn. Now, ...
- Q2. Why do you wanna join BPO?
- Q3. Tell me something about yourself.
- Q4. Where do you see yourself after 5 years.
- Q5. If you have any work experience, they may ask, "Why did you leave your last job or What was your roles and responsibilities?
Interview Preparation Tips
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Customer Service Executive Interview Process
based on 79 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
Customer Service Executive Interview Questions from Similar Companies
iEnergizer Customer Service Executive Reviews and Ratings
based on 1.5k reviews
Rating in categories
Noida,
Ghaziabad
+11-5 Yrs
₹ 2.75-3.5 LPA
|
Customer Service Executive
2.3k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
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| ₹1.2 L/yr - ₹7 L/yr |
|
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1.5k
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| ₹1 L/yr - ₹6 L/yr |
|
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