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iEnergizer Customer Service Executive Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top iEnergizer Customer Service Executive Interview Questions and Answers

  • Q1. 3. What do you mean by Customer service? What is BPO?
  • Q2. What is difference between Goal and Dream?.
  • Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
View all 16 questions

iEnergizer Customer Service Executive Interview Experiences

76 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yesterday?
Round 3 - One-on-one 

(1 Question)

  • Q1. Difference between harassment and discrimination

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a good opportunity to learn and grow your skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself? us culture? What is content moderator?
  • Ans. 

    A content moderator is responsible for reviewing and monitoring user-generated content to ensure it meets the guidelines and policies of a platform or organization.

    • Content moderators review and assess user-generated content such as text, images, videos, and comments.

    • They enforce community guidelines and policies to maintain a safe and respectful online environment.

    • Content moderators may identify and remove inappropriat...

  • Answered by AI
  • Q2. Word definition, us state, LGBTQ, profanity

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be what you are and know about the process you're Applying for.

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do u want join this company.
  • Q2. My self, hgh hhh jhfhh. Hihfhk hjifrwfh h
Round 3 - Case Study 

Benefits of internet ggddhj bk bjfjb. Ik. Bkjjjft. Hhdikbb

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence, hhkjdg iotshj kudjbjb jfsjkj gjofhj
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Self Introduction Why should we hire you
  • Q2. What is Company information
  • Ans. 

    Company information refers to the details about a company, including its history, products/services, mission, and values.

    • It includes information about the company's founders, key personnel, and organizational structure.

    • It also includes financial information such as revenue, profits, and assets.

    • Examples of company information sources include annual reports, company websites, and industry publications.

    • Company information...

  • Answered by AI
  • Q3. Self Study knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - That's all about me
Thank you so much

Good experience

iEnergizer interview questions for designations

 Customer Service

 (1)

 Senior Customer Service Executive

 (15)

 Assistant Executive Customer Service

 (4)

 Customer Service Associate

 (11)

 Customer Service Representative

 (3)

 Customer Service Advisor

 (2)

 Customer Service Assistant

 (2)

 Customer Service Manager

 (1)

I applied via Walk-in and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Describe yourself in brief
  • Q2. Tell about your Previous day routine
Round 3 - HR 

(3 Questions)

  • Q1. What's your role in previous company
  • Q2. Why you left your previous company
  • Q3. Why do you think this company is beneficial for your currier.
Round 4 - Technical 

(2 Questions)

  • Q1. Voice listening and reciting
  • Q2. Solving jumbled paragraph oraly

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always in postive look and attentive
Practice for reading paragraph in proper pronunciation

Get interview-ready with Top iEnergizer Interview Questions

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. HR will guide you how to take the interview
  • Q2. HR will ask you some personal question about your previous job and if you are fresher Dey will help you out
Round 3 - Aptitude Test 

The interviewer will ask you why you need this job and and if in case if you got selected will you be able to fulfill the norms of the company

Interview Preparation Tips

Interview preparation tips for other job seekers - U don't have to be scared .Be confident and talk to them clear and loud so dat Dey can understand you

Customer Service Executive Jobs at iEnergizer

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction and interests
  • Q2. Resume knowledge questions
Round 2 - Aptitude Test 

Last experience and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Client round where questions was related to job and producta of Urbanclap was asked
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction my qualifications
  • Q2. My work experience my hobbies
  • Q3. About us culture sfo gaming

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr round was so flexible and supportive which really helped ne to crack further rounds

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself How was your day
  • Q2. How can u manage at 6 clock
  • Q3. What is your plan Share your Memorable trip Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - You should come here for interview
It is a flexible company

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. 1) What was your daily routine I just told him my honest daily routine with confidence
  • Q2. 2) what is your goal To get a opportunity in bpo industry and present my self as a hardworking and honest employee Also get good position in bpo industry Also with a good company like Ienergizer
Round 3 - Aptitude Test 

Basically it is normal english speaking test which is versant

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Executive interview:
  • Role of cx service executive
  • Short term goal
  • Long term goal
Interview preparation tips for other job seekers - Just be confident and you body language should be correct.
Just use little bit English while communicating.
Use formal attire and be professional do not fumble.
Contribute & help others!
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iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are voice process, Customer Service, Communication Skills, Inbound Process and blended process.
What are the top questions asked in iEnergizer Customer Service Executive interview?

Some of the top questions asked at the iEnergizer Customer Service Executive interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. What is difference between Goal and Drea...read more
  3. What is customer service? Ans- customer service means going above and beyond t...read more
How long is the iEnergizer Customer Service Executive interview process?

The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Customer Service Executive Interview Process

based on 81 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Service Executive Salary
based on 2.3k salaries
₹0.9 L/yr - ₹6 L/yr
13% more than the average Customer Service Executive Salary in India
View more details

iEnergizer Customer Service Executive Reviews and Ratings

based on 1.5k reviews

4.4/5

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4.4

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4.3

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4.4

Salary

4.3

Job security

4.4

Company culture

4.2

Promotions

4.3

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