Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

iEnergizer Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top iEnergizer Interview Questions and Answers

View all 159 questions

iEnergizer Interview Experiences

Popular Designations

610 interviews found

Interview Questions & Answers

user image Anonymous

posted on 3 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Your introduction
  • Ans. 

    I am a dedicated and experienced ticketing professional with a strong background in customer service and event management.

    • Over 5 years of experience in ticketing and event management

    • Skilled in customer service and problem-solving

    • Proficient in using ticketing software such as Ticketmaster and Eventbrite

    • Managed ticket sales for large events like music festivals and sports games

  • Answered by AI
  • Q2. About BPO
Round 2 - Group Discussion 

About use of social media

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(1 Question)

  • Q1. Normal wuestions were there
Round 2 - Group Discussion 

Past experience and ur current designation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay calm and be positive

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
iEnergizer Interview Questions and Answers for Freshers
illustration image

Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Your goals
  • Ans. 

    My goals are to provide high-quality UC repair services, exceed customer expectations, and grow the business.

    • Provide high-quality UC repair services

    • Exceed customer expectations

    • Grow the business

  • Answered by AI
Round 2 - Case Study 

I had to solve the query.

Round 3 - Aptitude Test 

Had three parts - repeat, one word, rearrange

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM software to track customer interactions

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Why you left previous job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

  • Answered by AI
  • Q3. Asked to read our some words.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

iEnergizer interview questions for popular designations

 Customer Care Executive

 (93)

 Customer Service Executive

 (76)

 Customer Support Executive

 (37)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (15)

 Executive Assistant

 (14)

 Cce Executive

 (14)

 BPO Executive

 (12)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Work experience 

(2 Questions)

  • Q1. Question related to previous work experience
  • Q2. Related to hobbies

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top iEnergizer Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about me
  • Q2. Past experience and qualifications
Round 2 - One-on-one 

(3 Questions)

  • Q1. Where you come from
  • Q2. How you'll manage your time
  • Q3. What you did yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Come after your graduation

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It represents a highly beneficial investment for.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
  • Q2. Tell me about india
  • Ans. 

    India is a diverse country in South Asia known for its rich history, culture, and traditions.

    • India is the seventh-largest country by land area and the second-most populous country in the world.

    • It is known for its diverse landscapes, including the Himalayan mountain range, deserts, and tropical forests.

    • India is home to multiple religions, languages, and cuisines, making it a melting pot of cultures.

    • The country has a ric...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Final round so very easy

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries and providing solutions in a timely manner

    • I have a strong understanding of product knowledge and troubleshooting techniques

    • I am proficient in using CRM systems and ticketing platforms

    • I have received po...

  • Answered by AI

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Customer Care Executive Interview Questions & Answers

user image Aditya Narayan jha

posted on 13 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your hobby ?
  • Q3. When can you join us ?

Interview Preparation Tips

Interview preparation tips for other job seekers - While going for interview be prepared to stay calm and composed!
At iEnergizer you need to wait for sometime to go through whole interview process.
The Key to excel your interview is being calm as much as it is possible for you and stay self-motivated.

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Contribute & help others!
anonymous
You can choose to be anonymous

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, voice process, bpo, Domestic BPO and Communication Skills.
What are the top questions asked in iEnergizer interview?

Some of the top questions asked at the iEnergizer interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. Difference between inbound and outbound processe...read more
  3. How do you calculate shrinkage and attritio...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

Recently Viewed

SALARIES

TaskUs

SALARIES

Genpact

INTERVIEWS

Wurth Elektronik

No Interviews

JOBS

Flipkart

No Jobs

SALARIES

Wipro

DESIGNATION

SALARIES

R1 RCM

REVIEWS

Flipkart

No Reviews

REVIEWS

Flipkart

No Reviews

Tell us how to improve this page.

iEnergizer Interview Process

based on 677 interviews

Interview experience

4.1
  
Good
View more
Join iEnergizer Unlocking Potential, Unleashing Performance

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
View all

iEnergizer Reviews and Ratings

based on 22.5k reviews

4.6/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

4.6

Company culture

4.5

Promotions

4.6

Work satisfaction

Explore 22.5k Reviews and Ratings
Customer Service Executive
2.3k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
1.8k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview