iEnergizer Interview Questions, Process, and Tips

Q1. Introduce yourself
Ans. 
I am a dedicated and experienced Customer Executive with a passion for providing excellent service and building strong relationships with clients.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven track record of exceeding customer satisfaction goals

• Proficient in CRM software and handling customer inquiries

• Ability to work well under pressure and in a fast-paced env
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Q2. What was your memorable day
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My memorable day was when I received an award for outstanding customer service.
• Received award for outstanding customer service

• Celebrated with colleagues and family

• Felt proud and appreciated for hard work
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English maths and resoning

Q1. What do you know about sbi
Ans. 
State Bank of India (SBI) is a leading public sector bank in India with a wide network of branches and services.
• SBI is the largest bank in India in terms of assets, deposits, branches, customers, and employees.

• It was founded in 1806 as the Bank of Calcutta and later became the Imperial Bank of India before being nationalized as SBI in 1955.

• SBI offers a wide range of banking products and services including savings accou...read more
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Q2. What is credit and debit card
Ans. 
Credit and debit cards are payment cards issued by financial institutions that allow users to make purchases and access funds.
• Credit cards allow users to borrow money from the card issuer up to a certain limit, which must be paid back with interest.

• Debit cards are linked to the user's bank account and allow for direct access to funds for purchases.

• Both types of cards are widely accepted for transactions at various merc...read more
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Q1. Tell me something about yourself ?
Ans. 
I am a highly motivated and results-driven professional with a strong background in sales and marketing.
• I have over 10 years of experience in the sales industry

• I have a proven track record of exceeding sales targets by 20% for the past 5 years

• I am skilled in developing and implementing strategic marketing plans

• I am a team player and have excellent communication skills

• I am passionate about driving business growth and bu
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Q2. Why do you want to join bpo?
Ans. 
I want to join BPO because of the dynamic work environment and opportunities for growth.
• Exciting and fast-paced work environment

• Opportunities for career advancement

• Chance to develop communication and problem-solving skills

• Desire to work with diverse clients and projects
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Q1. Tell me about yourself.
Ans. 
I am a dedicated and experienced customer service professional with a strong background in resolving customer issues and providing excellent support.
• Over 5 years of experience in customer service roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and other customer service tools

• Received multiple awards for outstanding customer service performance
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Q2. What was you job tol in last company.
Ans. 
I was responsible for handling customer queries and providing technical support in my previous company.
• Providing technical support to customers via phone, email, and chat

• Resolving customer complaints and issues in a timely manner

• Escalating complex technical issues to the appropriate department

• Maintaining accurate records of customer interactions and transactions

• Collaborating with other team members to improve customer
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Q1. Tell me something about yourself
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Q1. Say something about yesterday
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Q1. Say something about noida
Ans. 
Noida is a planned city in India, known for its modern infrastructure and IT industry.
• Noida stands for New Okhla Industrial Development Authority

• It is a part of the National Capital Region (NCR) of India

• Home to many multinational companies and IT parks like HCL, Adobe, and TCS

• Well-connected to Delhi and other parts of NCR through metro and expressways
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Q1. Say something about meerut
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Meerut is a historical city located in the state of Uttar Pradesh, India.
• Meerut is known for its rich history and cultural heritage.

• It is famous for its production of sports goods, scissors, and musical instruments.

• The city has several historical monuments such as Jama Masjid, St. John's Church, and Suraj Kund.

• Meerut is also a major educational hub with several universities and colleges.

• The city is well-connected by ro
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