The Acres Club Interview Questions and Answers

Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

• Customer service involves actively listening to customers and addressing their concerns.

• It requires empathy and patience to handle difficult situations.

• Providing timely and accurate information to customers is crucial.

• Going above and beyond to exceed customer expectations can lead to customer loyalty.

• Examples of customer service include answering phone calls, resp...read more

Credit and customer relation is crucial as it impacts customer's purchasing power and financial stability.

• Credit allows customers to make purchases beyond their immediate financial means

• Customers with good credit are more likely to be approved for loans and other financial products

• Poor credit can lead to higher interest rates and limited access to credit

• Maintaining a good credit score is important for long-term financial health

BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party service provider.

• BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

• It allows companies to focus on their core competencies and improve efficiency.

• BPO services can be provided onshore, nearshore, or offshore depending on the company's needs and budget.

• Examples of BPO companies in...read more

Credit increases the balance in an account, while debit decreases the balance.

• Credit adds funds to an account, while debit removes funds.

• Credit is money received, while debit is money paid out.

• Credit increases liabilities or equity, while debit decreases them.

Racism is the belief that one race is superior to another and the discrimination that results from it.

• Racism is a form of prejudice and discrimination based on race.

• It can manifest in individual attitudes and behaviors or in institutional policies and practices.

• Examples of racism include hate speech, racial profiling, and unequal access to opportunities and resources.

• Racism can have serious negative impacts on individuals and society as a whole.

• It is important to actively wor...read more

The expected salary for a BPO Executive varies depending on experience, skills, and company policies.

• Expected salary can range from entry-level to senior positions

• Factors such as location, industry, and company size can also impact salary

• Candidates can research average salaries for BPO Executives in their area for a better understanding