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iEnergizer Executive Interview Questions, Process, and Tips
Top iEnergizer Executive Interview Questions and Answers
- Q1. Tell me that how much social media is effecting youth
- Q2. How would handle an irate customer?
- Q3. How would handle an irate customers?
iEnergizer Executive Interview Experiences
10 interviews found
Anonymous
I applied via Referral
(2 Questions)
- Q1. The question is introduction
- Q2. What about last day
(2 Questions)
- Q1. What do you understand by BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose to outsource these tasks to save costs and improve efficiency.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO compani...
- Q2. What is the meaning of customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues to ensure customer satisfaction.
Exam...
(2 Questions)
- Q1. What is the benefits of credit cards
- Ans.
Credit cards offer convenience, rewards, fraud protection, and the ability to build credit.
Convenience of making purchases without carrying cash
Earn rewards such as cash back, travel points, or discounts
Fraud protection with zero liability for unauthorized charges
Opportunity to build credit history and improve credit score
Access to additional benefits like purchase protection and extended warranties
- Q2. What is the disadvantage of credit cards
- Ans.
One disadvantage of credit cards is the potential for overspending and accumulating debt.
Potential for overspending beyond one's means
Accumulating high interest debt if not paid off in full each month
Risk of identity theft and fraud
Annual fees and other charges can add up over time
Interview Preparation Tips
HR behavior was very good he took interview very well
(2 Questions)
- Q1. Any famous coding language
- Ans.
Python is a famous coding language known for its simplicity and versatility.
Used for web development, data analysis, artificial intelligence, and more
Easy to read and learn with a large community of users and resources
Examples: Django for web development, NumPy for scientific computing
- Q2. Python is very famous language
(2 Questions)
- Q1. What was your last memorable day
- Q2. You can share your memorable day
Interview Preparation Tips
Pratik Kumar
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. English test in HR round
1 aptitude test on desktop
(1 Question)
- Q1. Salary discussion and shift issue
iEnergizer interview questions for designations
Number Five
Selected
(4 Questions)
- Q1. Tell me self about?
- Q2. What are your strength?
- Q3. Why do you want work bpo?
- Q4. How would handle an irate customer?
- Ans.
I would listen actively, empathize with their situation, apologize for any inconvenience caused, and offer a solution to their problem.
Remain calm and professional
Listen actively and let the customer vent their frustrations
Empathize with their situation and apologize for any inconvenience caused
Offer a solution to their problem and follow up to ensure their satisfaction
If necessary, escalate the issue to a supervisor o
(2 Questions)
- Q1. Tell me self about?
- Q2. How would handle an irate customers?
- Ans.
I would listen to their concerns, empathize with their situation, and offer a solution to their problem.
Remain calm and professional
Listen actively to their complaints
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution to their problem
Follow up to ensure their satisfaction
Get interview-ready with Top iEnergizer Interview Questions
I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. 1.Any past work experience?
- Q2. Idea about the conapny and the process.
- Ans.
Our company is focused on streamlining processes and increasing efficiency through innovative technology.
We prioritize research and development to stay ahead of industry trends.
Our team is dedicated to providing top-notch customer service.
We use data analysis to identify areas for improvement and implement solutions.
Examples of our successful projects include a mobile app that simplifies scheduling for healthcare provi...
Why BPO? Why the sudden change of carrier?
Commitment to the comapny.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me that how much social media is effecting youth
- Ans.
Social media has a significant impact on youth, influencing their behavior, mental health, and relationships.
Social media can lead to increased feelings of anxiety, depression, and loneliness among youth.
Youth may experience cyberbullying, body image issues, and low self-esteem due to social media.
Social media can also affect the way youth communicate and form relationships, often prioritizing online interactions over ...
- Q2. Basic introduction
- Q3. I tell about myself and my family members what I do in past how much did u study graduation inter etc
Selected
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Write a essay on your last trip.
(1 Question)
- Q1. I was a fresher so they asked me to introduce myself.
Writing speed and english grammar.
(1 Question)
- Q1. They asked me the same question introduce yourself and my hobies.
I applied via Walk-in and was interviewed in Apr 2021. There were 7 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your city for two minutes?
Interview Preparation Tips
(1 Question)
- Q1. What is your role in your past company
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iEnergizer Executive Interview Process
based on 4 interviews in last 1 year
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Rating in categories
|
Customer Service Executive
2.3k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6.5 L/yr |
|
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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