iEnergizer Interview Questions, Process, and Tips

Q1. Introduce yourself.
Ans. 
I am a dedicated and experienced customer service professional with a passion for helping others and resolving issues.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers and resolve conflicts

• Proficient in using CRM systems and other customer service tools
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Q2. What is your dream destination and why?
Ans. 
My dream destination is the Maldives because of its pristine beaches, crystal clear waters, and luxurious overwater bungalows.
• Pristine beaches with white sand

• Crystal clear waters for snorkeling and diving

• Luxurious overwater bungalows for a unique stay

• Opportunities for relaxation and water activities
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Q1. Tell me your memorable day.
Ans. 
My memorable day was when I received a promotion at work after months of hard work and dedication.
• Received a promotion at work

• Months of hard work and dedication paid off

• Celebrated with colleagues and family
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Q2. Difference between credit card and debit card.
Ans. 
Credit card allows users to borrow money from the card issuer up to a certain limit, while debit card deducts funds directly from the user's bank account.
• Credit card allows users to borrow money up to a certain limit, while debit card uses funds directly from user's bank account

• Credit card charges interest on borrowed money, while debit card does not

• Credit card offers rewards and benefits, while debit card does not

• Cred...read more
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For me it was tough but one HR sir helped me to clear this round.

Q1. Tell me something about yourself
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Q1. Introduction introduction
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Q1. Your introduction
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Q2. About BPO
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About use of social media

Q1. Normal wuestions were there
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Past experience and ur current designation

Q1. Self introduction
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Q2. Your goals
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I had to solve the query.

Had three parts - repeat, one word, rearrange