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iEnergizer Assistant Executive Customer Service Interview Questions and Answers
iEnergizer Assistant Executive Customer Service Interview Experiences
5 interviews found
Anonymous
(1 Question)
- Q1. Strengths and weaknesses
Selected
I applied via Job Fair and was interviewed in Jun 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Introduce yourself.
- Ans.
I am a dedicated and experienced customer service professional with a passion for helping others and resolving issues.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve conflicts
Proficient in using CRM systems and other customer service tools
- Q2. What is your dream destination and why?
- Ans.
My dream destination is the Maldives because of its pristine beaches, crystal clear waters, and luxurious overwater bungalows.
Pristine beaches with white sand
Crystal clear waters for snorkeling and diving
Luxurious overwater bungalows for a unique stay
Opportunities for relaxation and water activities
(2 Questions)
- Q1. Tell me your memorable day.
- Ans.
My memorable day was when I received a promotion at work after months of hard work and dedication.
Received a promotion at work
Months of hard work and dedication paid off
Celebrated with colleagues and family
- Q2. Difference between credit card and debit card.
- Ans.
Credit card allows users to borrow money from the card issuer up to a certain limit, while debit card deducts funds directly from the user's bank account.
Credit card allows users to borrow money up to a certain limit, while debit card uses funds directly from user's bank account
Credit card charges interest on borrowed money, while debit card does not
Credit card offers rewards and benefits, while debit card does not
Cred...
For me it was tough but one HR sir helped me to clear this round.
Interview Preparation Tips
- English Communication Skill
- Basics of Banking
Assistant Executive Customer Service Interview Questions & Answers
PK kushwah00classes
posted on 29 Oct 2024
Selected
(2 Questions)
- Q1. Something about your self
- Q2. Previous routine
(1 Question)
- Q1. Management , organisation, jaipur, meerut
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.
What was your happiest moment of your life ?
(4 Questions)
- Q1. What motivates you to apply for the post , when you can clearly apply for other job post ?
- Q2. What is customer service and how can we deal with an angry customer ?
- Ans.
Customer service involves providing assistance and support to customers, while dealing with an angry customer requires empathy, active listening, and problem-solving skills.
Listen actively to the customer's concerns and show empathy towards their situation.
Remain calm and composed, even if the customer is being aggressive or rude.
Apologize for any inconvenience caused and take responsibility for resolving the issue.
Off...
- Q3. How did I prepare for the Master’s course ?
- Q4. Are you able to keep up with the jobs , changing schedules ? How determined are you to do this job and for how long ?
Interview Preparation Tips
Greet your interview and thank them for giving the opportunity to attend.
Keep your cool and always answer the questions without haste.
Keep your answers formal.
I would advice you to avoid stuttering while answering , if you don’t know. Just have the gut to say that you’re sorry and keep the conversation within a good flow.
Be confident on the words you speak.
Avoid MTI issues.
Thank your interviewer once again after you finished giving the interview.
iEnergizer interview questions for designations
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. About yourself Why bpo Your past experience
(1 Question)
- Q1. About yourself Why bpo Past experience
Interview Preparation Tips
Don't fumble
Graduation completed
Fluent English
Top trending discussions
Interview questions from similar companies
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why u wanted job in tech Mahindra?
- Ans.
I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.
Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...
- Q2. If you're selected in this company what your going to do?
- Ans.
If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.
Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve
- Q3. Tell me about your self
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...
- Q4. Tell your previous experience in which company u have worked
- Ans.
I have worked as a Sales Executive at XYZ Company.
Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I appeared for an interview in Nov 2020.
(1 Question)
Round duration - 128 minutes
Round difficulty - Easy
Time of assessment: 10:00 am. You would recieve the Wipro Boarding Pass a day prior to the assessment after which you need to do a password reset. The Amcat platform was very user friendly. The coding ide was also lag-free.
- Q1.
Star Pattern Generation
Develop a function to print star patterns based on the given number of rows 'N'. Each row in the pattern should follow the format demonstrated in the example.
The picture illustra...
- Ans.
Function to print star patterns based on the given number of rows 'N'.
Iterate through each row from 1 to N
For each row, print spaces (N-row) followed by stars (2*row-1)
Repeat the above step for all rows to generate the pattern
Round duration - 20 minutes
Round difficulty - Easy
It was the technical round. It started around 11 am. The interviewer was very friendly and helped me along to get the approach of solving a given problem.
Round duration - 20 minutes
Round difficulty - Easy
The interview started at 8pm at night. The interviewer was very friendly and just wanted an honest conversation with the candidates.
Interview Preparation Tips
Tip 1 : Be thorough with your project topics and subjects
Tip 2 : Be well versed with OOPS Concepts
Tip 3 : Be well versed with any one programming language you are comfortable in
Tip 1 : Keep it to one page
Tip 2 : Do not lie on your resume
(1 Question)
- Q1. Related to experience
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iEnergizer Assistant Executive Customer Service Interview Process
based on 5 interviews
1 Interview rounds
- HR Round
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iEnergizer Assistant Executive Customer Service Reviews and Ratings
based on 28 reviews
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