Assistant Executive Customer Service Interview Questions and Answers

Customer service involves providing assistance and support to customers, while dealing with an angry customer requires empathy, active listening, and problem-solving skills.

• Listen actively to the customer's concerns and show empathy towards their situation.

• Remain calm and composed, even if the customer is being aggressive or rude.

• Apologize for any inconvenience caused and take responsibility for resolving the issue.

• Offer solutions or alternatives to address the customer's pro...read more

Credit card allows users to borrow money from the card issuer up to a certain limit, while debit card deducts funds directly from the user's bank account.

• Credit card allows users to borrow money up to a certain limit, while debit card uses funds directly from user's bank account

• Credit card charges interest on borrowed money, while debit card does not

• Credit card offers rewards and benefits, while debit card does not

• Credit card can help build credit history, while debit card do...read more