iEnergizer Interview Questions, Process, and Tips

Checking whether the person is able to be promoted to next round

Q1. By asking normal questions but analysing the good and bad in a person
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Q2. Person whether he should be promoted to next round or not
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Q1. Last round was making me shiver from inside when I looked into the eyes of the interviewer I felt like he is trying to check inside me
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Q2. If 4 people are lying on the railway track and u have a person in front of you who is so fat that if you push him on the railway track you can save life of 4 person what will you do ?
Ans. 
I would not push the person onto the railway track, as it is unethical to sacrifice one life to save others.
• I would try to find another way to save the 4 people on the railway track without causing harm to the person in front of me.

• I would call for help from authorities or try to warn the train driver to stop the train in time.

• It is not morally justifiable to intentionally harm someone to save others.
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Q1. Can you provide a self-introduction?
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Q2. Can you tell me about yourself?
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Q1. Can you tell me about yourself?
Ans. 
I am a dedicated and experienced customer care executive with a strong background in providing excellent service and resolving customer issues.
• Experienced in handling customer inquiries and complaints

• Skilled in providing solutions and ensuring customer satisfaction

• Proficient in using CRM systems and communication tools

• Strong communication and interpersonal skills

• Ability to work well under pressure and in a fast-paced e
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Q2. Can you describe your work experience?
Ans. 
I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
• Managed customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely and professional manner

• Provided product support and guidance to customers

• Collaborated with other departments to ensure customer satisfaction

• Trained new customer service repre
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Q1. What is customer Service
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Q2. Introduce yourself
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Q1. No questions from HR. Hr only speaks regarding sallary.
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Typing & versent. Typing speed 25 accuracy 85

Q1. Self introduction and experience talk. Mock call.
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Certified in ITIL and experienced in using help desk software

• Proven track...read more
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Q2. Why are you interested to join Accenture
Ans. 
I am interested in joining Accenture because of its reputation for providing innovative solutions and opportunities for professional growth.
• Accenture is known for its cutting-edge technology solutions

• Opportunities for professional growth and development

• Global presence and diverse client base

• Strong emphasis on employee training and skill development
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Q1. What's your experience
Ans. 
I have 3 years of experience in technical support roles, providing assistance with software and hardware issues.
• 3 years of experience in technical support roles

• Assisted with software and hardware issues

• Provided troubleshooting and problem-solving solutions
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Q2. Why are you join i-energizer
Ans. 
I am joining i-energizer because of its reputation for providing excellent technical support services and opportunities for career growth.
• Reputation for providing excellent technical support services

• Opportunities for career growth

• Positive reviews from current employees

• Exciting projects and challenges
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