Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

iEnergizer Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top iEnergizer Interview Questions and Answers

View all 159 questions

iEnergizer Interview Experiences

Popular Designations

610 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Checking whether the person is able to be promoted to next round

Round 2 - One-on-one 

(2 Questions)

  • Q1. By asking normal questions but analysing the good and bad in a person
  • Q2. Person whether he should be promoted to next round or not
Round 3 - One-on-one 

(2 Questions)

  • Q1. Last round was making me shiver from inside when I looked into the eyes of the interviewer I felt like he is trying to check inside me
  • Q2. If 4 people are lying on the railway track and u have a person in front of you who is so fat that if you push him on the railway track you can save life of 4 person what will you do ?
  • Ans. 

    I would not push the person onto the railway track, as it is unethical to sacrifice one life to save others.

    • I would try to find another way to save the 4 people on the railway track without causing harm to the person in front of me.

    • I would call for help from authorities or try to warn the train driver to stop the train in time.

    • It is not morally justifiable to intentionally harm someone to save others.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never lie just be honest

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Can you tell me about yourself?

Customer Service and Operations Executive Interview Questions asked at other Companies

Q1. What is bpo. How do you handle angry customer
View answer (1)
iEnergizer Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Ans. 

    I am a dedicated and experienced customer care executive with a strong background in providing excellent service and resolving customer issues.

    • Experienced in handling customer inquiries and complaints

    • Skilled in providing solutions and ensuring customer satisfaction

    • Proficient in using CRM systems and communication tools

    • Strong communication and interpersonal skills

    • Ability to work well under pressure and in a fast-paced e

  • Answered by AI
  • Q2. Can you describe your work experience?
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely and professional manner

    • Provided product support and guidance to customers

    • Collaborated with other departments to ensure customer satisfaction

    • Trained new customer service repre

  • Answered by AI

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What is customer Service
  • Q2. Introduce yourself

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

iEnergizer interview questions for popular designations

 Customer Care Executive

 (93)

 Customer Service Executive

 (76)

 Customer Support Executive

 (37)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (15)

 Executive Assistant

 (14)

 Cce Executive

 (14)

 BPO Executive

 (12)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. No questions from HR. Hr only speaks regarding sallary.
Round 2 - Aptitude Test 

Typing & versent. Typing speed 25 accuracy 85

Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction and experience talk. Mock call.

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Get interview-ready with Top iEnergizer Interview Questions

Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and experienced in using help desk software

    • Proven track...

  • Answered by AI
  • Q2. Why are you interested to join Accenture
  • Ans. 

    I am interested in joining Accenture because of its reputation for providing innovative solutions and opportunities for professional growth.

    • Accenture is known for its cutting-edge technology solutions

    • Opportunities for professional growth and development

    • Global presence and diverse client base

    • Strong emphasis on employee training and skill development

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your experience
  • Ans. 

    I have 3 years of experience in technical support roles, providing assistance with software and hardware issues.

    • 3 years of experience in technical support roles

    • Assisted with software and hardware issues

    • Provided troubleshooting and problem-solving solutions

  • Answered by AI
  • Q2. Why are you join i-energizer
  • Ans. 

    I am joining i-energizer because of its reputation for providing excellent technical support services and opportunities for career growth.

    • Reputation for providing excellent technical support services

    • Opportunities for career growth

    • Positive reviews from current employees

    • Exciting projects and challenges

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes, when I join company it's very best experience for me to talk with peoples

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic knowledge of IQ

Round 2 - HR 

(2 Questions)

  • Q1. Memorable day and roles and responsibilities
  • Ans. 

    One memorable day was when I successfully resolved a complex customer issue, showcasing my problem-solving skills and dedication to customer satisfaction.

    • Received a challenging customer complaint regarding a billing error

    • Investigated the issue thoroughly and identified the root cause

    • Communicated effectively with the customer, providing regular updates and reassurance

    • Collaborated with the billing department to rectify t...

  • Answered by AI
  • Q2. Tell me something about your self
  • Ans. 

    I am a dedicated and experienced customer service professional with a strong focus on providing exceptional support to clients.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries and resolving issues efficiently

    • Strong communication and problem-solving skills

    • Ability to work well under pressure and in a fast-paced environment

  • Answered by AI

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself.
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others and resolving issues.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve conflicts

    • Proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. What is your dream destination and why?
  • Ans. 

    My dream destination is the Maldives because of its pristine beaches, crystal clear waters, and luxurious overwater bungalows.

    • Pristine beaches with white sand

    • Crystal clear waters for snorkeling and diving

    • Luxurious overwater bungalows for a unique stay

    • Opportunities for relaxation and water activities

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me your memorable day.
  • Ans. 

    My memorable day was when I received a promotion at work after months of hard work and dedication.

    • Received a promotion at work

    • Months of hard work and dedication paid off

    • Celebrated with colleagues and family

  • Answered by AI
  • Q2. Difference between credit card and debit card.
  • Ans. 

    Credit card allows users to borrow money from the card issuer up to a certain limit, while debit card deducts funds directly from the user's bank account.

    • Credit card allows users to borrow money up to a certain limit, while debit card uses funds directly from user's bank account

    • Credit card charges interest on borrowed money, while debit card does not

    • Credit card offers rewards and benefits, while debit card does not

    • Cred...

  • Answered by AI
Round 3 - Aptitude Test 

For me it was tough but one HR sir helped me to clear this round.

Interview Preparation Tips

Topics to prepare for iEnergizer Assistant Executive Customer Service interview:
  • English Communication Skill
  • Basics of Banking
Interview preparation tips for other job seekers - Please strengthen your English communication Skills. 🙂🙂

Assistant Executive Customer Service Interview Questions asked at other Companies

Q1. What is customer service and how can we deal with an angry customer ?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself

Top iEnergizer Customer Service Executive Interview Questions and Answers

Q1. 3. What do you mean by Customer service? What is BPO?
View answer (37)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Introduction introduction

Top iEnergizer Customer Service Executive Interview Questions and Answers

Q1. 3. What do you mean by Customer service? What is BPO?
View answer (37)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Contribute & help others!
anonymous
You can choose to be anonymous

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, voice process, bpo, Domestic BPO and Communication Skills.
What are the top questions asked in iEnergizer interview?

Some of the top questions asked at the iEnergizer interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. Difference between inbound and outbound processe...read more
  3. How do you calculate shrinkage and attritio...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

Recently Viewed

SALARIES

TaskUs

SALARIES

Genpact

INTERVIEWS

Wurth Elektronik

No Interviews

JOBS

Flipkart

No Jobs

SALARIES

Wipro

DESIGNATION

SALARIES

R1 RCM

REVIEWS

Flipkart

No Reviews

REVIEWS

Flipkart

No Reviews

JOBS

Myntra

No Jobs

Tell us how to improve this page.

iEnergizer Interview Process

based on 677 interviews

Interview experience

4.1
  
Good
View more
Join iEnergizer Unlocking Potential, Unleashing Performance

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
View all

iEnergizer Reviews and Ratings

based on 22.5k reviews

4.6/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

4.6

Company culture

4.5

Promotions

4.6

Work satisfaction

Explore 22.5k Reviews and Ratings
Customer Service Executive
2.3k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
1.8k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview