iEnergizer Interview Questions, Process, and Tips

Q1. Asked the basic Introduction
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Q2. What did you notice about our company?
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Every test is so easy for me and easily clear one by one ..there is nothing like hard ..during interview

There will not provide any kind of assessment and joining procedure is very dirty and slow ..they are not taking any kind of joining procedure after selection of candidate and they are only provide LOI nd they didn't provide any kind of joining offer later ..within a week
Every candidate had to wait for a months

Q1. If you wont to provide work of employee then why are not provide joining on same date or within a week Why r not provide any joining releted date on time i'm waiting for 2 months after interview but they ...read more
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Q2. Why are they not provide any kind of information after selection of agents ?
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Q1. Tell me about yourself
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Ability to remain calm and professional in high-pressure situations

• Successfully resolved 90% of customer complaints within 24 hours
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Q2. Why you join Bpo?
Ans. 
I joined BPO to gain experience in customer support and develop my communication skills.
• Opportunity to interact with diverse customers

• Enhance problem-solving skills

• Develop communication skills

• Gain experience in handling customer queries and complaints
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Q1. What's you name and tell me about your self? My self Dheeraj Kumar Thakur,i am from siwan (Bihar).I have completed my higher school education from Vigyananad kendriya vidyalaya which is affiliated to C.B.S...read more
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Q2. What is your yesterday routine?
Ans. Firstly I wake up early in the morning around 6 o'clock,get fresher up after that took my breakfast,came to the metro station via autorikshaw, then took the ticket from ticket counter and went to platform,took metro train and arrived at Noida sector 59 after that went for interview, they were took my interview, I have been cracked the interview.They offered me 10k but I refused it,by saying is it possible to survive i...read more
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Q3. Last is versant test? Listening, speaking, reading and sentences building test.
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Q1. Tell me about your daily routine.
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Q2. Basic things about my daily life.
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Q1. Self introduction
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Q2. What didi you do yesterday ?
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Q1. Self Introduction
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Q2. Why did you choose this field as you're from another field?
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Q1. In this you have to repeat those words that you'll listen in your headphones
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Q2. And speak as well they are checking how good you understand English and in accent.
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Q1. One case study they asked related toy work process
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Q2. Every thing you'll answer they will make a new question out of it so be prepared what you written on your resume they will ask it thoroughly
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