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iEnergizer Interview Questions, Process, and Tips

Updated 3 Mar 2025

Top iEnergizer Interview Questions and Answers

View all 159 questions

iEnergizer Interview Experiences

Popular Designations

603 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro in english?
Round 2 - One-on-one 

(3 Questions)

  • Q1. What you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business operations.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • BPO serv...

  • Answered by AI
  • Q2. Why you wanna join BPO?
  • Q3. Roles and responsibilities of customer service associate?
Round 3 - Versant 

(1 Question)

  • Q1. Basic english test (listening, speaking)
Round 4 - One-on-one 

(1 Question)

  • Q1. Will ask little bit about the process for which they are hiring you?

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Associate interview:
  • Women empowerment
Interview preparation tips for other job seekers - Be confident, and prepared all the question regarding BPO If you are fresher.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About our self and confidence level check ✅
  • Ans. Prove my self better than others
  • Answered Anonymously
Round 3 - One-on-one 

(4 Questions)

  • Q1. Why do you joining this company
  • Q2. Best platform prove my self
  • Q3. Why we hire you
  • Q4. Because Iam giving my Zero 💯 to percentage to company

Voice Process Customer Care Executive Interview Questions asked at other Companies

Q1. What is work purpose of voice process customers call senter? You are a customer care centre employee ,im customer what did ask me? How to respond to customer to hard situations?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Casual talk 

(3 Questions)

  • Q1. What your name?
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name in English-speaking countries

    • Easy to remember and pronounce

  • Answered by AI
  • Q2. What is the most special day in your life ?
  • Ans. 

    The most special day in my life was when I graduated from college.

    • Graduating from college was a significant achievement for me

    • It was a culmination of years of hard work and dedication

    • My family and friends were there to celebrate with me

    • I felt a sense of pride and accomplishment on that day

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    My family background is diverse and supportive, with a mix of professions and interests.

    • My family consists of my parents, siblings, and extended relatives.

    • We come from a variety of professions such as teachers, engineers, and healthcare professionals.

    • We have a strong bond and support system that values education and personal growth.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
  • Ans. 

    My family background is diverse and includes members from various professions and backgrounds.

    • My parents are both teachers, with my mother teaching English and my father teaching Mathematics.

    • I have a younger sister who is studying to become a doctor.

    • My grandparents were farmers and instilled a strong work ethic in our family.

    • We have a close-knit extended family with members working in fields such as engineering, busine

  • Answered by AI
  • Q2. What they are doing?
Round 3 - Assignment 

Means that in the final round they ask about the work and bpo that is ?

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Firstly you have to tell about yourself in detail like your educational qualification, hobbies, and your quality etc.
  • Q2. Second you must have read about company job description and tell them in detailed.
  • Q3. Answer questions as directly as possible. Focus on your achievements relevant to the position using examples of how your knowledge, skills and abilities fit the job.
Round 3 - Assignment 

In second round they will give test and in that test there are 3 round in that test and then they will take a typing test and that all process score your test.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Lastly there will be a one on one interview round and that round 1st you have to tell about yourself then They ask you questions about whatever field you have got Join in .
  • Q2. At last, all the documents are verified and appointment letter is given as to when you have to join.
  • Q3. Speak clearly and vary your tone to show you're interested and enthusiastic. Take time to think about each question before answering so you can give a good response.listen the question very carefully.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident believe in your self everything is gonna be alright.And just read about the company wherever you are going to give job interview and talk them confidently.

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

iEnergizer interview questions for popular designations

 Customer Care Executive

 (91)

 Customer Service Executive

 (75)

 Customer Support Executive

 (35)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (15)

 Executive Assistant

 (14)

 Cce Executive

 (13)

 BPO Executive

 (12)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. What is BPO and customer service.
  • Ans. 

    BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. Customer service is the support provided to customers before, during, and after a purchase.

    • BPO involves outsourcing non-core business functions to specialized service providers for cost efficiency and improved focus on core activities.

    • Customer service includes addressing custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in confidence, don't hesitate while giving the answer.

Operations Associate Interview Questions asked at other Companies

Q1. How do you get use to bulk of invoices comes at a time and how do you work on it
View answer (7)

Get interview-ready with Top iEnergizer Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Something about your self
  • Q2. Previous routine
Round 2 - Dictation words 

(1 Question)

  • Q1. Management , organisation, jaipur, meerut

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Assistant Executive Customer Service Interview Questions asked at other Companies

Q1. What is customer service and how can we deal with an angry customer ?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your higher qualification, tell me about your self, what is your last sallary package, what is your last company.
  • Ans. 

    I have a Bachelor's degree in Computer Science. I have 5 years of experience as a Computer Operator Admin. My last salary package was $50,000 and my last company was XYZ Corporation.

    • Bachelor's degree in Computer Science

    • 5 years of experience as a Computer Operator Admin

    • Last salary package was $50,000

    • Last company was XYZ Corporation

  • Answered by AI
  • Q2. Tell me about your self, what's your father occupation, what's your expected sallary and what's your life aim
  • Ans. 

    I am a computer operator admin with a passion for technology. My father is a retired teacher. I am looking for a competitive salary and my life aim is to continuously learn and grow in my career.

    • Father is a retired teacher

    • Seeking competitive salary

    • Life aim is continuous learning and career growth

  • Answered by AI
  • Q3. Do you should ready for Night shift Do you ready weekly.One day week off?
  • Ans. 

    Yes, I am willing to work night shifts and have one day off per week.

    • I am prepared to work night shifts and have experience doing so in previous roles.

    • I understand the importance of maintaining a healthy work-life balance, even with night shifts.

    • Having one day off per week is essential for rest and rejuvenation to perform at my best.

    • I am flexible and adaptable to different work schedules.

    • I am committed to meeting the j...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated computer operator admin with 5 years of experience in managing systems and ensuring smooth operations.

    • 5 years of experience in computer operations

    • Proficient in system management and troubleshooting

    • Skilled in ensuring smooth operations and minimizing downtime

  • Answered by AI
  • Q2. What's was your last weekend
  • Ans. 

    Spent the weekend hiking in the mountains with friends and enjoying a picnic by a waterfall.

    • Went hiking in the mountains

    • Had a picnic by a waterfall

    • Enjoyed the company of friends

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparation is very important on interview like YouTube, comics, books, News paper, etc and then you do interview. So very confidence and communication skill's very good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Top iEnergizer Customer Service Executive Interview Questions and Answers

Q1. 3. What do you mean by Customer service? What is BPO?
View answer (36)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. Firstly thank you for giving me this opportunity to introduce myself and my name ayan and i live in old delhi and as for as my qualification background consult I have done my schooling from np boys sn sec school and now im doing pursuing graduation as for as my family background consult there are six member in my family including me and my parent thats it.
  • Answered Anonymously
  • Q2. What's your memorable day
  • Ans. 

    My memorable day was when I went on a hiking trip with my friends.

    • I went on a hiking trip with my friends

    • We explored a beautiful trail in the mountains

    • We reached the summit and enjoyed breathtaking views

    • We had a picnic and shared laughter and stories

    • It was a day filled with adventure and bonding

  • Answered by AI
  • Q3. Why we should hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have extensive experience in customer support roles, where I have honed my communication skills and ability to handle difficult situations.

    • I am empathetic and patient, which allows me to understand and address customer concerns effectively.

    • I am a quick learner and adapt easily to new technologies and systems.

    • ...

  • Answered by AI
  • Q4. Why do you join to this organization
  • Ans. 

    I joined this organization because of its strong reputation and commitment to customer satisfaction.

    • The organization has a proven track record of providing excellent customer support.

    • I was impressed by the positive reviews and feedback from current and former employees.

    • The company's mission aligns with my own values and goals.

    • I believe in the products and services offered by the organization and want to contribute to t...

  • Answered by AI

Costumer Support Interview Questions asked at other Companies

Q1. What a person called if he knows two languages
View answer (2)

Agent Interview Questions & Answers

user image Anonymous

posted on 25 Jul 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Reading personality test

Interview Preparation Tips

Interview preparation tips for other job seekers - Having an innocent face does not mean people will bully you. It means it is the honesty to do work which cannot be seen from your face. American corporates and Indian format is same. Dont let anyone's rudeness end you.

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, voice process, bpo, Domestic BPO and Communication Skills.
What are the top questions asked in iEnergizer interview?

Some of the top questions asked at the iEnergizer interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. Difference between inbound and outbound processe...read more
  3. How do you calculate shrinkage and attritio...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Interview Process

based on 665 interviews

Interview experience

4.1
  
Good
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based on 22.6k reviews

4.6/5

Rating in categories

4.6

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4.6

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4.6

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4.6

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4.6

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