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iEnergizer Customer Service Advisor Interview Questions and Answers

Updated 30 Jan 2024

iEnergizer Customer Service Advisor Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to give just this advice that just be yourself and say whatever you would like to describe and just please do not stop while addressing your answer and there's no pint getting rejected because what they wanted from us for the customer service advisor position is that we must be good in doing communication. That's it. Have a great day ahead and best of luck.

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Advisor interview:
  • current affairs
  • Hot News updates
  • Your Idol
Interview preparation tips for other job seekers - 1..Make a eye contact with the person who is taking your interview..
2..Show enthusiasm while interact.
3..Be confident and let forget about consequences.

Customer Service Advisor Interview Questions Asked at Other Companies

asked in iEnergizer
Q1. How can you handle a Aggressive Customer?
Q2. What do you know about concentrix?
asked in iEnergizer
Q3. What is Customer Service?
asked in iEnergizer
Q4. What is inbound and outbound?
asked in Sainsburys
Q5. Situations where you provided good customer services?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were asked about my last birthday that how I did spend that.

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone should confidence must while given the interviews because they takes your interviews not to seat their only. You have to work for them then only they can provide you the salary. Not for that interview session how did you give that.

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. (1)what is sales?
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers and their needs

    • It also involves promoting and demonstrating the benefits of the product or service

    • Closing the sale by convincing the customer to make a purchase

    • Following up with customers to ensure satisfaction and encourage repeat business

    • Examples include selling cars, insurance polici

  • Answered by AI
  • Q2. (2) what is E-commerce?
  • Ans. 

    E-commerce refers to buying and selling of goods and services online.

    • E-commerce involves online transactions through websites or mobile apps.

    • It eliminates the need for physical stores and allows businesses to reach a wider audience.

    • Examples include Amazon, eBay, and Alibaba.

    • E-commerce has grown rapidly in recent years due to the convenience it offers to customers.

  • Answered by AI
  • Q3. (3) what is the advantages and disadvantages of online shopping?
  • Q4. (4) what is online shopping?
  • Ans. 

    Online shopping is the process of buying goods or services over the internet.

    • Online shopping allows customers to browse and purchase products from the comfort of their own homes.

    • Customers can compare prices and read reviews before making a purchase.

    • Popular online shopping websites include Amazon, eBay, and Walmart.

    • Online shopping has become increasingly popular due to its convenience and accessibility.

    • Payment methods f...

  • Answered by AI
  • Q5. (5) Tell us some name of e-commerce site.
  • Ans. 

    E-commerce sites are online platforms where you can buy and sell products and services.

    • Amazon - one of the largest e-commerce sites in the world

    • eBay - an online auction and shopping website

    • Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services

    • Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...

  • Answered by AI
  • Q6. (6) Tell us about yourself?
  • Q7. (7) what is your strength and weekends?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be positive.

Skills evaluated in this interview

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Q2. Why you want to join tech Mahindra
  • Q3. What's your memorable day of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

I applied via Naukri.com and was interviewed before Aug 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If I tell that, it won’t be thrill, u will not prepare so directly attend and know abt the questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Intoduce yourself
  • Q2. Speak few things about interests
  • Q3. Speak few things of the greatest movement in life

Interview Preparation Tips

Interview preparation tips for other job seekers - Make a connect with Hr, and have good communication skills

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Speak something about yourself
  • Q2. What are your hobbies
  • Q3. Speak few lines in terms of your personal life
  • Q4. What do you normally like doing in your spare time

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a simple process

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked below questions : please introduce yourself,introduce to you favourite place,your words on indias educational system,if cx is very irritated what will you do,if cx is asking anything and you d...

Interview Preparation Tips

Interview preparation tips for other job seekers - It was awesome
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iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Advisor interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are HR and One-on-one Round.
How to prepare for iEnergizer Customer Service Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are CRO and cse.
What are the top questions asked in iEnergizer Customer Service Advisor interview?

Some of the top questions asked at the iEnergizer Customer Service Advisor interview -

  1. How can you handle a Aggressive Custom...read more
  2. What is Customer Servi...read more
  3. What is inbound and outbou...read more

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iEnergizer Customer Service Advisor Interview Process

based on 1 interview

Interview experience

4
  
Good
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iEnergizer Customer Service Advisor Salary
based on 43 salaries
₹1.5 L/yr - ₹4.8 L/yr
At par with the average Customer Service Advisor Salary in India
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iEnergizer Customer Service Advisor Reviews and Ratings

based on 20 reviews

3.7/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.6

Salary

3.9

Job security

3.7

Company culture

2.9

Promotions

3.4

Work satisfaction

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