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3.8

based on 24.9k Reviews

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Concentrix Corporation Customer Service Advisor Interview Questions and Answers

Updated 22 Jun 2024

16 interviews found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Assignment Round

You have to clear the Versant test first for further rounds.

2

One-on-one Round (2 Questions)

  • Q1. Introduction and Family Background
  • Q2. Basic Conversation for the Communication skill
3

HR Round (2 Questions)

  • Q1. Normal Briefing of work
  • Q2. Personally details about Intro, Education and Internship details.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be well confident and keep calm.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. How was your day?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest with your resume.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

Accent checking test happened at concentrix

2

HR Round (1 Question)

  • Q1. It was easy and good
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Easy to complete the test

2

HR Round (1 Question)

  • Q1. Easy to complete
3

One-on-one Round (1 Question)

  • Q1. Goals and skills

Concentrix Corporation interview questions for designations

 Customer Advisor

 (6)

 Service Advisor

 (15)

 Senior Customer Advisor

 (2)

 Customer Service

 (2)

 Customer Support Advisor

 (4)

 Customer Relations Advisor

 (1)

 Advisor

 (29)

 Customer Service Executive

 (66)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2023.

2 Interview Rounds

1

Assignment Round

Basically you have to write an essay

2

HR Round (2 Questions)

  • Q1. Why did you leave your last job?
  • Q2. Because it was on the contact base

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Recruitment Consulltant and was interviewed in Jul 2022.

7 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Tell me about you? Tell me about yourself?
  • Q2. Will you able to shift to different location for that perticular job or not?
  • Q3. Have you ever worked anywhere or you are a fresher?
2

HR Round (1 Question)

  • Q1. Same questions but in details. Where have you worked? How long? What was the company located and what was the designation etc etc?
3

Case Study Round

Group discusstion with more then 2 people as I can recall. Same questions but this time only the wanted know my communication skills

4

Assignment Round

Had to give a versant test. Where you had to remember the sentence and tell as much as you remember and text to read type of questions was there too.

5

One-on-one Round (1 Question)

  • Q1. This round was with client. All questions were similar but he asked questions in different languages. Ask me about my native language and where do i locate and ...read more
6

Aptitude Test Round

Aptitude test with logical, technical and other type of questions

7

Assignment Round

Behavior test which i had to give from website by choosing appropriate answer from the given list. There was no negative marking.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Let them know you passionate to work. Let them know language is just a barrier.

Customer Service Advisor Interview Questions

user image Jagmeet Kaur

posted on 23 May 2023

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Amcat Round (1 Question)

  • Q1. English speaking test in which a sentence was given and we have to read and at last a topic is provided to you on which you have to speak for at least 2 minutes...read more
3

Versant Round (1 Question)

  • Q1. Typing test which test your typing speed, fill in the blanks, email writing etc.
4

HR Round (1 Question)

  • Q1. Tell me about yourself, your highest qualification, when you did schooling, why you want to join Concentrix, etc.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023.

2 Interview Rounds

1

Assignment Round

There was an amcat test and in amcat test there were different types of sections like listening, paragraph writing, some sentences etc.

2

One-on-one Round (2 Questions)

  • Q1. About yourself?
  • Q2. Speaking on given paragraph?

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:
  • Favourite holiday destination
  • Memorable day
Interview preparation tips for other job seekers - Be confident while giving an interview.

Customer Service Advisor Interview Questions

user image Aarif Ansari

posted on 8 Aug 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022.

3 Interview Rounds

1

Amcat Round (2 Questions)

  • Q1. It was sort of aptitude test of mediocre level conducted by Amcat application, that's just basic knowledge of understanding the language and Accent.
  • Q2. You can find detailed information of it ok YouTube
2

Aptitude Test Round

This one was versant test which is for deep knowledge, understanding and communication skill, this will also require you to understand the American accent to clear the test as well as the typing needs to be anything above 30 WPM

3

One-on-one Round (4 Questions)

  • Q1. Tell me something about your self?
  • Q2. What do you know about concentrix?
  • Q3. Why do you want to join concentrix?
  • Q4. How did you utilise your time after completing your school studies?

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:
  • Amcat
  • Versant
  • Communication Skills
Interview preparation tips for other job seekers - Freshers doesn't need to worry much about it as there is not going to be tough questions, they will just check your ability to understand the language and your problem solving capacity, the focus should be communication in English language and that is all they ask for.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

There are two assignments. First one is Amcat and other one is Versant Test.

3

HR Round (1 Question)

  • Q1. Once you clear both the tests, there will an HR round. In which, you will be asked normal interview questions, like- Your introduction, your education, why you ...read more
4

Technical Round (2 Questions)

  • Q1. In this round, company HR asks you normal questions and salay discussion.
  • Q2. What is your salary expectation? Etc.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:
  • Amcat and versant
Interview preparation tips for other job seekers - I want to say one thing that you should be confident while giving HR rounds. Once you clear the assessment test, you already pass 50 percent interview. Last but not least, be confident, be in formal way, focus on your english conversation, use simple words so that you wont get confussed.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Advisor interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, One-on-one Round and Assignment.
How to prepare for Concentrix Corporation Customer Service Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Communication Skills, Hardware Troubleshooting, International Voice Process, Technical Support and international bpo.
What are the top questions asked in Concentrix Corporation Customer Service Advisor interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Advisor interview -

  1. What do you know about concentr...read more
  2. It was sort of aptitude test of mediocre level conducted by Amcat application, ...read more
  3. English speaking test in which a sentence was given and we have to read and at ...read more
How long is the Concentrix Corporation Customer Service Advisor interview process?

The duration of Concentrix Corporation Customer Service Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Concentrix Corporation Customer Service Advisor

based on 6 interviews in last 1 year

2 Interview rounds

  • Assignment Round
  • HR Round
View more

People are getting interviews through

based on 11 Concentrix Corporation interviews
WalkIn
Job Portal
Company Website
Referral
18%
18%
9%
9%
46% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Concentrix Corporation Customer Service Advisor Salary
based on 655 salaries
₹1.1 L/yr - ₹6.5 L/yr
At par with the average Customer Service Advisor Salary in India
View more details

Concentrix Corporation Customer Service Advisor Reviews and Ratings

based on 178 reviews

3.9/5

Rating in categories

3.8

Skill development

3.7

Work-Life balance

3.5

Salary & Benefits

4.3

Job Security

4.0

Company culture

3.1

Promotions/Appraisal

3.7

Work Satisfaction

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