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Engaged Employer

Concentrix Corporation

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3.8

based on 26.5k Reviews

Video summary

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Concentrix Corporation Customer Service Advisor Interview Questions and Answers

Updated 23 Jan 2025

Concentrix Corporation Customer Service Advisor Interview Experiences

17 interviews found

Customer Service Advisor Interview Questions & Answers

Anonymous

posted on 14 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

There are two assignments. First one is Amcat and other one is Versant Test.

Round 3 - HR

(1 Question)

Q1. Once you clear both the tests, there will an HR round. In which, you will be asked normal interview questions, like- Your introduction, your education, why you want to join this company, why did you quit y...

Add your answer

Round 4 - Technical

(2 Questions)

Q1. In this round, company HR asks you normal questions and salay discussion.

Add your answer

Q2. What is your salary expectation? Etc.

Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:

Amcat and versant

Interview preparation tips for other job seekers - I want to say one thing that you should be confident while giving HR rounds. Once you clear the assessment test, you already pass 50 percent interview. Last but not least, be confident, be in formal way, focus on your english conversation, use simple words so that you wont get confussed.

Customer Service Advisor Interview Questions & Answers

Giri Vardhan

posted on 29 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Aptitude Test

You will get a basic questions which is not very competitive so, that you can able to take that with a limited preparation.

Round 2 - Typing Test

(1 Question)

Q1. You will be provided with a essay topic and you have to rewrite it in the span, if you are good in typing you will be able to crack it

Add your answer

Round 3 - HR

(1 Question)

Q1. The one and only first question goes to self introduction and then you will be asked about are you going to work in rotational shifts.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can apply if you get any notification and for some you will get walk in and some are online. So, please be yourself do not get tensed and make you interview a tough one be genuine and give your response correctly to anyone to whom your facing. If your trying it genuinely definitely you gonna crack it.

Customer Service Advisor Interview Questions & Answers

posted on 5 May 2022

I applied via Walk-in and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself and about your resume

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We should make sure that we communicate with each and everyone there in a good way in English. So, make sure that you are familiar with your resume do not lie on that.

Customer Service Advisor Interview Questions & Answers

Anonymous

posted on 21 Jun 2021

Interview Questionnaire

1 Question

Q1. How do you handle two concerns of the customer at the same time? Share your experience when you have been given good feedback from your manager Experience when you have shared work related problem to you...

Add your answer

Customer Service Advisor Interview Questions & Answers

Anonymous

posted on 18 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Assignment

Round 2 - Aptitude Test

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:

my memorable day
daily routain

Interview preparation tips for other job seekers - my advice is for job seekers to respect you TL and communicate with team members .Job seekers must give your best.

Customer Service Advisor Interview Questions & Answers

Anonymous

posted on 4 Aug 2022

I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Introduction and e-commerce knowledge, location and all

Add your answer

Round 3 - Aptitude Test

MCQ type questions general knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have good communication skills, e-commerce knowledge.

Customer Service Advisor Interview Questions & Answers

Anonymous

posted on 13 Apr 2017

I was interviewed in Apr 2017.

Interview Preparation Tips

Round: automated phone interview
Experience: questions

tell me about a time you had an angry customer and how did you handle the situation?

tell us about new tech that isn't out and what you like about it?

current windows version?

what is the name of a macs browser?

tell us about a time you had a technical issue at home and how you resolved?

they asked for me to go to sprint.com and sell an iphone 7 with information provided.

College Name: nooooo

Top trending discussions

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Interview Tips & Stories

1d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Advisor interview?

Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, Aptitude Test and One-on-one Round.

How to prepare for Concentrix Corporation Customer Service Advisor interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Communication Skills, Hardware Troubleshooting, International Voice Process, Technical Support and international bpo.

What are the top questions asked in Concentrix Corporation Customer Service Advisor interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Advisor interview -

What do you know about concentr...read more
It was sort of aptitude test of mediocre level conducted by Amcat application, ...read more
English speaking test in which a sentence was given and we have to read and at ...read more

How long is the Concentrix Corporation Customer Service Advisor interview process?

The duration of Concentrix Corporation Customer Service Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Customer Service Advisor Salary

based on 689 salaries

₹1 L/yr - ₹6 L/yr

At par with the average Customer Service Advisor Salary in India

View more details

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