Concentrix Corporation Customer Service Advisor Reviews
based on 178 reviews
Updated 10 Dec, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.3
Job Security
4.0
Company culture
3.8
Skill development
3.7
Work-Life balance
3.7
Work Satisfaction
3.5
Salary & Benefits
3.1
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 178 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 178 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Service Advisor Reviews
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178 reviews found
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Popular
Customer Service Advisor in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Good batchmates, nice manager(sometimes get frustrated by pressure of performance by upper managers),good environment, work from home
Dislikes
Salary:( didn’t got appraisal that much only 600rs increase in salary lol, work time( if you’re working from home you will have to work like a robot and only 1 hr break rarely may get exception, in office can get more exception in break, I took 2:30 hr break sometimes next day my manager scratched his head for exception reason, poor promotion even if you preformed well(politics)
Work Details
Work policy:
After 3-4 months you may receive work from home opportunity(it depends upon the alloby, mine was Amazon.de so I received wfh after 8-9 months
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2024
Likes
There is nothing you like here all the waste and dumb people here managers also uneducated and they are only promoting there fav..ones and HR is also a shit person in wheelz process because a single person does not know about there HR who is ur HR. no safety for girls in this company every manager and SME try to set girls in this organization and also after so many complaints there is no HR and manager involve just change the LOB i think wheelz is such a shit process so that's why all LOB's are going Ramp down again and again because in this process there is no single person who is educated at the upper level position all are fake by there face and the reality is different. Management is dumb and stupid i think thiss is the worst process in concentrix . So please do not join concentrix if you are joining in wheelz process and specially there trainers 2 trainers at there starting onb..process both are non sense and did not know.how to speak with the agents and all just waste my 1 year here with the hope of growth but this is only nightmare so plzz don't join thiss process specially....Read More
Dislikes
All things is not good from training too end manager all are uneducated. Just they are here to impress girls not doing work so here iss the main reasons of there LOB's ramp down. Trainers did not know what to teach and what to do all trainers are stupid and did not know about the process what is going on and what was in the process just try to explain only some points and rest have to be learn on production floor so thats wjy there Lob's got rampdown because of the trainers and managers. It is good if the wheelz process will be shut down asap because it is waste process....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
What people are saying about Concentrix Corporation
The company is good for freshers but dont rely on it for the whole of your life. I worked in german process for Amazon. Used to get 25k a month.
Dislikes
The environment, the politics etc
Work Details
Work policy:
SOmeitmes
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jan 2024
Likes
Nothing
Dislikes
Working with concentrix can really affect your mental health because they make u a puppet for work .the managers TL's al are very manipulative and there is no job security in the beginning they will praise their company as if they are never going to ask u to leave but once even if there is no mistake they will create sitiations where u have to leave the organisation .. the salary and benefits are nit good...Read More
Customer Service Advisor in
New Delhi
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Help employees to ensure work life balance.
Dislikes
It wasn't much
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Gurgaon / Gurugram
Full Time
·
eCommerce Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2024
Likes
The culture is okay
Dislikes
No job security
Customer Service Advisor in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Very bad company
Dislikes
Poor company
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
People also ask about Concentrix Corporation's Customer Service Advisors
Is Concentrix Corporation a good place to work for Customer Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 178 employee reviews, it's clear that most customer service advisors have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Advisors well?
According to AmbitionBox reviews, Concentrix Corporation customer service advisors rate their salary and benefits at 3.5 out of 5, based on 178 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service advisors salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service advisors, click here.
How is the work culture at Concentrix Corporation for Customer Service Advisors?
Work culture at Concentrix Corporation for customer service advisors is rated 4.0 out of 5 by 178 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation. To read reviews specifically about work culture at Concentrix Corporation for customer service advisors, click here.
How is the job security at Concentrix Corporation for Customer Service Advisors?
Based on 178 reviews on AmbitionBox, Concentrix Corporation's customer service advisors rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service advisors, click here.
Is work from home available to Customer Service Advisors at Concentrix Corporation?
According to AmbitionBox, 6% of Concentrix Corporation's customer service advisors work from home permanently, 88% work from the office, and 6% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer service advisors, click here.
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Concentrix Corporation Customer Service Advisor Reviews by Locations