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3.8

based on 24.9k Reviews

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Concentrix Corporation Customer Service Advisor Reviews

based on 178 reviews
Updated 10 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.0

Company culture

3.8

Skill development

3.7

Work-Life balance

3.7

Work Satisfaction

3.5

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Advisor Reviews

178 reviews found

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People also ask about Concentrix Corporation's Customer Service Advisors

Is Concentrix Corporation a good place to work for Customer Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 178 employee reviews, it's clear that most customer service advisors have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Advisors well?
According to AmbitionBox reviews, Concentrix Corporation customer service advisors rate their salary and benefits at 3.5 out of 5, based on 178 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service advisors salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service advisors, click here.
How is the work culture at Concentrix Corporation for Customer Service Advisors?
Work culture at Concentrix Corporation for customer service advisors is rated 4.0 out of 5 by 178 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation. To read reviews specifically about work culture at Concentrix Corporation for customer service advisors, click here.
How is the job security at Concentrix Corporation for Customer Service Advisors?
Based on 178 reviews on AmbitionBox, Concentrix Corporation's customer service advisors rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service advisors, click here.
Is work from home available to Customer Service Advisors at Concentrix Corporation?
According to AmbitionBox, 6% of Concentrix Corporation's customer service advisors work from home permanently, 88% work from the office, and 6% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer service advisors, click here.

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Work Policy for Concentrix Corporation Customer Service Advisor

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Workplace policy may vary based on Department, Designation and Location.

based on 16 reviews in last 6 months

Work from office

Work from office

88%
Permanent work from home

Permanent work from home

6%
Hybrid

Hybrid

6%

Other hybrid work policies

6%

Gender Based Ratings for Concentrix Corporation Customer Service Advisor

based on 164 reviews
3.9
Rated by 59 Women

Rated 4.1 for Job Security and 3.7 for Skill Development

women
4.0
Rated by 105 Men

Rated 4.4 for Job Security and 4.1 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Advisor

based on 178 reviews
Rotational Shift
75%
Monday to Saturday
14%
Monday to Friday
9%
Other
2%

Work Timings for Concentrix Corporation Customer Service Advisor

based on 178 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
66%
10%
4%
20% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Advisor

based on 178 reviews
Day shift
Night shift
82%
18%

Business Travel for Concentrix Corporation Customer Service Advisor

based on 178 reviews
No travel
67%
Within city
26%
Within country
6%
International travel
1%
Concentrix Corporation Customer Service Advisor Salary
based on 655 salaries
₹1.1 L/yr - ₹6.5 L/yr
At par with the average Customer Service Advisor Salary in India
View more details
cab
Office cab/shuttle
17 total responses
onsite
International/On-site exposure
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
15 total responses
+5 more benefits
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