iEnergizer Collection Agent Interview Questions and Answers

Sympathy is feeling compassion or sorrow for someone's situation, while empathy is understanding and sharing the feelings of another.

• Sympathy is acknowledging someone's emotions without necessarily feeling them yourself

• Empathy involves putting yourself in someone else's shoes and truly understanding their emotions

• Sympathy is more about feeling sorry for someone, while empathy is about connecting with their feelings

• Exam...read more

Credit increases funds in an account, while debit decreases funds.

• Credit adds funds to an account, while debit subtracts funds.

• Credit is money received, while debit is money paid out.

• Credit increases the balance, while debit decreases the balance.

• Examples: A credit card payment is a debit, while a paycheck deposit is a credit.

I have chosen to apply to this company because of its reputation for providing excellent training and support for collection agents.

• The company has a strong reputation in the industry for providing comprehensive training programs for collection agents.

• I have heard positive feedback from current employees about the supportive work environment and opportunities for growth within the company.

• The company's focus on utilizi...read more