Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter interviews by
Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
31 Dec 2024
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
167 Teleperformance Customer Care Executive Interview Experiences
502 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in May 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. What is your kpis View Answers (1)
- Q2. What do you do when the Add Answer
Simran Kaur
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Can you please describe yourself View Answers (1)
2
One-on-one Round (1 Question)
- Q1. Past experience and your skills and communication Add Answer
Get interview-ready with top interview questions
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jun 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What is bpo and teleperformance? View Answers (1)
- Q2. What is meant by customer care View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in May 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What do you know about BPO or teleperformance View Answers (1)
- Q2. Why you want to join teleperformance Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - this is a good platform for customer service & improveing your communication skill & also your personality.
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Speak one minute on social media Add Answer
- Q2. Tell me about yourself Add Answer
- Q3. Why do you want to join this company Add Answer
- Q4. Tell me about your family background Add Answer
- Q5. Difference between upi and cash View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare before interview
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
6 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about your self and explanation in Hindi to English Add Answer
3
Aptitude Test Round (1 Question)
- Q1. Solving the presentation and Some general knowledge questions and a story in that you to find the answer of some questions which will be given below Add Answer
4
Versant Round (1 Question)
- Q1. Its an app and you have listened carefully and repeate the same thing Add Answer
5
Client Interview Round (1 Question)
- Q1. Introduction, explanation in Hindi to English Add Answer
6
Typing Test Round (1 Question)
- Q1. You will have type some lines without mistake wich will be given you by hr Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can keep you vacenation sertificate while you are going for the interview
Customer Care Executive Jobs at Teleperformance
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself? View Answers (2)
- Q2. Do you have any work experience and if any mention that View Answers (1)
3
Assignment Round
There was an essay writing test which was of 10 minutes and have to write in 200 to 250 words.
4
One-on-one Round (3 Questions)
- Q1. Tell me about yourself?
What are your hobbies?
Why you changed your previous job? View Answers (2)
- Q2. What are your favorite hobbis View Answers (1)
- Q3. Why you want to work with us View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare before you go for interview.
You should read basic organization details and should know a little about your job role for which you are appearing for the interview.
You should read basic organization details and should know a little about your job role for which you are appearing for the interview.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Difference between mac address and ip address View Answers (1)
- Q2. How to configure ip View Answers (1)
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jul 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Introduce yourself to your last work experience, everyone needs to answer these questions smartly. View Answers (1)
- Q2. To speak on any topic for more than 2 minutes. Add Answer
3
Aptitude Test Round
Amcet, Varsent test will be there and you need to pass both tests to join the company.
4
Technical Round (4 Questions)
- Q1. They asked you to introduce yourself. View Answers (1)
- Q2. Why you want to join Teleperformance? View Answers (1)
- Q3. Where you see yourself in upcoming years? Add Answer
- Q4. Why you have left your last organization? Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023.
3 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Tell me about your hobbies? Add Answer
- Q3. What is salary expectations? Add Answer
2
One-on-one Round (2 Questions)
- Q1. What Is BPO ? View Answers (1)
- Q2. 1 minute speak on your hobbies? Add Answer
3
Assignment Round
Pearson Versant Test
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep it simple . The interview is easy to moderate level . Prepare your hobbies related and bpo related questions. Resume also speaks everything.
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 58 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Care Executive Salary in India
View more details
Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹6.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
Explore more salaries
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Customer Care Executive Interview Questions
Share an Interview