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Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
31 Dec 2024
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
167 Teleperformance Customer Care Executive Interview Experiences
502 questions found
Sort by:
Popular
Poonam Baug
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Basic Question like knowledge about technical,previous job roles, Add Answer
3
Aptitude Test Round
First they will share link in there many question first for listening skills ,writing skills,etc
Interview Preparation Tips
Interview preparation tips for other job seekers - Very nice company
Neha Patwal
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Portal and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. The HR asked for my brief introduction. Then she asked me to tell something about 'Women Empowerment ' Add Answer
- Q2. I gave interview in one other company in which the HR asked things which were written in my resume and also she asked about my locality. HRs also ask about why ...read more View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident. The interviewer is less interested in your content at the initial stage. The thing which they track is your fluency in English, your spontaneity and your confidence. They are not going to ask anything technical or something which you won't be able to answer. They are just going to ask about you.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Basic communication check Add Answer
- Q2. Previous experience and education qualification Add Answer
3
One-on-one Round (1 Question)
- Q1. Tell me something about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Dm on Instagram for more details a_harsh09
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself? Add Answer
2
One-on-one Round (1 Question)
- Q1. Tell me about your yesterdays routine. Add Answer
Teleperformance interview questions for designations
Gautam Thapa
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Sep 2022.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. About yourself and experience Add Answer
2
Listening and speaking Round (1 Question)
- Q1. AI based software that checks your listening, speaking and pronunciation. Add Answer
3
Typing Test Round (1 Question)
- Q1. 30 words per minute with 90% accuracy Add Answer
4
One-on-one Round (1 Question)
- Q1. Basic interview questions from operations Add Answer
I applied via Indeed and was interviewed in Jul 2022.
6 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (3 Questions)
- Q1. Tell me about your self View Answers (5)
- Q2. They will ask to speak any given topic for 5 min. Add Answer
- Q3. How did you celebrate your last birthday/weakend/last festival? Add Answer
3
One-on-one Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Any topic need to speak at least for 5 min Add Answer
4
Aptitude Test Round
Quantitative, reasoning, english grammar, situation based questions
5
One-on-one Round (1 Question)
- Q1. Face to face round with process HR Add Answer
6
Technical Round (2 Questions)
- Q1. Vercent technical round Add Answer
- Q2. Typing skils, understanding on English language Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, do not use any hindi language word
Customer Care Executive Jobs at Teleperformance
6 Interview Rounds
1
Aptitude Test Round
Aptitude is inmyself means inner quality.one think,one movement,one project,one way, every movement how to do it.
2
Coding Test Round
Coding means quantity.for example one thing make how much material take it.
3
Assignment Round
Assignment is a test to test our knowledge.
4
Case Study Round
One boy in our studies to back how to move front to take the think is case study.
5
Technical Round (2 Questions)
- Q1. All over the world to Technic.Any one,any thing to make a think to technic. Add Answer
- Q2. Technical is a science. Add Answer
6
One-on-one Round (1 Question)
- Q1. Once a project to meet some people to dicussion and take decission. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Every job seekers to wish and mostly to Thanks for gave this opportunity.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Sep 2023.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction , why you want to join, last sunday View Answers (1)
- Q2. Why you want to join bpo View Answers (1)
2
Technical Round (2 Questions)
- Q1. Introduction asked Add Answer
- Q2. Why you want to join bpo View Answers (1)
3
Amcat Round (2 Questions)
- Q1. English typing test Add Answer
- Q2. Aptitude test taoen Add Answer
4
Vers Round (2 Questions)
- Q1. Versant test for english Add Answer
- Q2. English speaking section Add Answer
Abhijeet Dolai
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about your daily routine Add Answer
- Q3. What do you know about Teleperformance View Answers (1)
3
HR Round (1 Question)
- Q1. How would you handle irate customers View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- BPO interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Feb 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Told me about yourself
Why am i hire you Add Answer
- Q2. What do you do in your spare time Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Go and give interview and it is very easy first round is hr round and second round is aptitude test
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 58 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
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11%
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Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹6.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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