Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter interviews by
Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
2 Jan 2025
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
168 Teleperformance Customer Care Executive Interview Experiences
503 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed before Jun 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What's opening this company. Add Answer
- Q2. What's the requirements. Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Hr recruitment
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before May 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself and just normal routine Add Answer
2
Group Discussion Round
General group discussion
3
One-on-one Round (1 Question)
- Q1. Manager's round Add Answer
Get interview-ready with top interview questions
I applied via Approached by Company and was interviewed in Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Introduction
Explain something in English
What is customer care or customer service
What is customer satisfaction View Answers (33)
- Q2. 2nd and final round is operation round
They will ask same thing View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - 1.introduction
2.Explain something in English (they will observe your way of English speaking)
3.what is customer care or customer service 4.what is customer satisfaction.
Only these questions will be asked and it is very easy to get job in Teleperformance.
All the best 🤗
Regards -Ex employee from Teleperformance
2.Explain something in English (they will observe your way of English speaking)
3.what is customer care or customer service 4.what is customer satisfaction.
Only these questions will be asked and it is very easy to get job in Teleperformance.
All the best 🤗
Regards -Ex employee from Teleperformance
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself, how do you spent yesterday, speak on a random topic etc Add Answer
2
Aptitude Test Round
Amcat test was done virtually from our own laptops or phones
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before May 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tele me something about yourself Add Answer
2
Manger round Round (2 Questions)
- Q1. Tele me something about yourself Add Answer
- Q2. How do you celebrate your last birthday Add Answer
I applied via LinkedIn and was interviewed in Oct 2021.
3 Interview Rounds
Interview Questions
- Q1. Tell us about yourself including experience if any?
View Answers (1)
- Q2. Tell us about your roles and responsibilities in previous job?
Add Answer
- Q3. Tell us about your qualifications
Add Answer
- Q4. Why do we hire you?
Add Answer
- Q5. Where do you see yourself in the coming 5 year?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Someone be confidential while answering to the interviewer .
Customer Care Executive Jobs at Teleperformance
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How to solve the queries of the customers View Answers (1)
- Q2. What will you do if the customer is angry View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good job
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Just a Basic introduction Add Answer
2
One-on-one Round (1 Question)
- Q1. Introduction
Previous company experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared, and give short and crisp answers, if not asked proper explanation.
I applied via Recruitment Consulltant and was interviewed in May 2022.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Just normal question where do o live how much experience i have like that Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Stay confident & try to spoke in English
Interview Questions
- Q1. Tell me about yourself?
Add Answer
- Q2. How you spend your day?
Add Answer
- Q3. What are your strengths and weaknesses?
View Answers (1)
- Q4. How did you spend your last birthday?
Add Answer
- Q5. Why you want to become customer care executive?
Add Answer
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 59 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 125 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Care Executive Salary in India
View more details
Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
Explore more salaries
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Customer Care Executive Interview Questions
Share an Interview