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3.9

based on 27.5k Reviews

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297 Teleperformance Jobs

Customer Care Executive For Punjabi Language

0-1 years

₹ 2 - 2.25L/yr

Agra

200 vacancies

Customer Care Executive For Punjabi Language

Teleperformance

posted 5d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities


  • All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction
  • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  • dealing with customer issues and churning out an easy-to-follow solution
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone
  • interacting with customers to ensure they have a desirable and shareable experience

Preferred candidate profile


Candidate should be 12th Pass from any board

Age should be 18 plus as per the Aadhaar card

Candidates should be flexible 24/7 working environment

Females will do only morning shifts

Candidates should be able to speak Punjabi fluently

Should be able to read English and able to Translate in Hindi

Should know basic computer


Perks and benefits

6 Days Working

Females, we have only Morning Shifts

Male candidate 24/7 working window

Salary 18K CTC

Every month 2000 Incentives


HR Contact Details


Khushi : 8194014470

Kimberleen: 8218787220

Harendra: 9697000581

Himanshu: 8439595119


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Care Executive roles with real interview advice

Top Teleperformance Customer Care Executive Interview Questions

Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
View answers (33)
Q2. Tell me about this product how will sell to the customer
View answers (10)
Q3. What if cx didn't get delivered with the products and it's showing delivered
View answers (4)
View all 65 questions

What people at Teleperformance are saying

3.5
 Rating based on 2k Customer Care Executive reviews

Likes

The support given by the manager is praiseworthy . Whether you are fresher or experienced , Teleperformance is a very good organization to work with work culture is very good here.

Dislikes

TP is very safe company

Read 2k reviews

Customer Care Executive salary at Teleperformance

reported by 6.4k employees
₹0.8 L/yr - ₹6.3 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.5k employees
53%
40%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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