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325 Teleperformance Jobs

Process Trainer

2-7 years

₹ 2 - 6L/yr

Mumbai, Goregaon, Mumbai

5 vacancies

Process Trainer

Teleperformance

posted 4hr ago

Job Role Insights

Flexible timing

Job Description

Designation - Process Trainer

Location- Malad West

Shift- 24x7 Rotational Shift (Including Night Shifts)

5 Days working with 2 rotational week offs


Roles and Responsibilities

  • Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees.
  • Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
  • Develop and maintain training materials, including presentations, manuals, guides, videos, etc.
  • Provide coaching support to trainees during on-the-job training (OJT) sessions.
  • Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification).

Interested candidates can connect for further information-


Simran Rana - 9137514621



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Process Trainer roles with real interview advice

Top Teleperformance Process Trainer Interview Questions

Q1. What is the formula of throughput
Q2. During classroom training how can you manage the shrinkage
Q3. How to achieve the OJT performance
View all 8 questions

What people at Teleperformance are saying

3.4
 Rating based on 113 Process Trainer reviews

Likes

Shift timing, Salary and allowances

  • Salary - Good
  • +1 more
Dislikes

Work culture, leave policies,

  • Job security - Poor
  • +3 more
Read 113 Process Trainer reviews

Process Trainer salary at Teleperformance

reported by 571 employees with 1-10 years exp.
₹1.4 L/yr - ₹7.1 L/yr
13% more than the average Process Trainer Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.6k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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