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3.9

based on 27.5k Reviews

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306 Teleperformance Jobs

Process Trainer

3-4 years

₹ 3 - 5.5L/yr

Noida, Indore, Mumbai

1 vacancy

Process Trainer

Teleperformance

posted 5d ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees.
  • Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
  • Develop and maintain training materials, including presentations, manuals, guides, videos, etc.
  • Provide coaching support to trainees during on-the-job training (OJT) sessions.
  • Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification).
  • Contact - 9594690866 Neelam HR

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Process Trainer roles with real interview advice

Top Teleperformance Process Trainer Interview Questions

Q1. During classroom training how can you manage the shrinkage
View answer (1)
Q2. What is the formula of throughput
View answers (3)
Q3. How to achieve the OJT performance
View answer (1)
View all 8 questions

What people at Teleperformance are saying

3.5
 Rating based on 108 Process Trainer reviews

Likes

The skills I developed here I don't think I would learn it in any other company

Dislikes

The salary after I became a trainer is not helping me ;( and I really wish it gets bettter

Read 108 reviews

Process Trainer salary at Teleperformance

reported by 548 employees with 1-10 years exp.
₹1.4 L/yr - ₹7.1 L/yr
13% more than the average Process Trainer Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.5k employees
53%
40%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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