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325 Teleperformance Jobs

International Voice Process Executive || Gurgaon

0-1 years

₹ 3.5 - 4L/yr

Gurgaon / Gurugram

1 vacancy

International Voice Process Executive || Gurgaon

Teleperformance

posted 4hr ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls to resolve their issues in a timely and professional manner.
  • Provide accurate information about products/services to customers through effective communication skills.
  • Meet daily targets set by the company for call handling, sales conversion rates, and customer satisfaction scores.
  • Collaborate with team members to achieve common goals and objectives.
  • Maintain records of all interactions with customers using CRM software.

Desired Candidate Profile

  • 0-1 year of experience in an international voice process environment (BPO/Call Centre).
  • Excellent communication skills in English language proficiency required.
  • Ability to work on rotational shifts including night shifts as per business needs.
  • Strong upselling/cross-selling skills to increase revenue generation.

Salary Benefits -

  • CTC- 32000/-
  • In-hand-28000/-
  • Monthly Incentives

Shift-


  • 5 Days working
  • 2 Rotational weekoff
  • Both side cab available

Contact Person- Saptom

Contact Number- 6296528827

Interview Mode- Virtual


Office Location- Gurgaon, Haryana



Employment Type: Full Time, Permanent

Read full job description

Prepare for International Voice Process Executive roles with real interview advice

What people at Teleperformance are saying

3.0
 Rating based on 4 International Voice Process Executive reviews

Likes

Working Life 2 days off No saying to work extra hours Don't have any whatsapp group or meeting out of office ours

  • Salary - Excellent
  • +4 more
Dislikes

Job security Managers

  • Job security - Poor
Read 4 International Voice Process Executive reviews

International Voice Process Executive salary at Teleperformance

reported by 4 employees
₹3 L/yr - ₹4.5 L/yr
11% more than the average International Voice Process Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.6k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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