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325 Teleperformance Jobs

Customer Support Associate - Outbound Collections

0-5 years

₹ 0.5 - 3L/yr

Hyderabad / Secunderabad

100 vacancies

Customer Support Associate - Outbound Collections

Teleperformance

posted 4hr ago

Job Description

Role & responsibilities


  • Contact customer via phone calls (Outbound) to collect outstanding payments.
  • Negotiate and set up repayment plans that are feasible.
  • Handle customer queries and disputes related to payment, billing and outstanding balances.

Preferred candidate profile


  • Must be a certified Debt Recovery Agent (DRA)
  • Minimum Experience - 0yrs
  • Maximum Experience - 5yrs
  • CTC upto 3lacs per annum.

Perks and benefits


  • Attractive incentives
  • PF
  • ESI or Mediclaim (whichever is applicable)

HR POC's


  • Vamsi - 9618610870
  • Vishal - 8688233545
  • Harshit - 7673972445


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Associate roles with real interview advice

Top Teleperformance Customer Support Associate Interview Questions

Q1. What do you know about social media?
Q2. Some Customer Receiving Damaged or Short product then how will you handle the call?
Q3. What is customer support?
View all 6 questions

What people at Teleperformance are saying

3.3
 Rating based on 270 Customer Support Associate reviews

Likes

On time salary

  • Salary - Good
  • +3 more
Dislikes

Management is not good

  • Work-life balance - Poor
Read 270 Customer Support Associate reviews

Customer Support Associate salary at Teleperformance

reported by 780 employees
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.6k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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