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66 Startek Jobs

Hiring For Process Trainer

2-3 years

₹ 4 - 5L/yr

Gurgaon / Gurugram

1 vacancy

Hiring For Process Trainer

Startek

posted 25d ago

Job Description

  • Experience: 2+ years of experience in process training within the Telecom BPO industry.
  • Educational Qualification: Bachelors degree in any discipline (preferred).
  • Technical Skills: Familiarity with telecom services and BPO operations, as well as CRM and call center software/tools.
  • Training Skills: Experience in conducting training sessions, both in-person and virtually.
  • Communication: Strong verbal and written communication skills with the ability to engage and interact with employees at all levels.
  • Adaptability: Ability to adapt training methods to diverse learning styles and handle dynamic training environments.
  • Problem-Solving: Ability to analyze and resolve training-related challenges effectively.
  • Certifications: Certification in Training and Development (e.g., ISTD, ATD) is a plus.
  • Interpersonal Skills: Excellent interpersonal skills and the ability to foster relationships within the organization.

Desired Attributes:

  • Patience and empathy when dealing with employees during training.
  • Ability to assess training needs and continuously improve the learning experience.
  • High attention to detail and organizational skills.
  • Strong teamwork and collaboration abilities.

Additional Information:

  • Must be comfortable working in a fast-paced, performance-driven environment.
  • Flexibility to work in shifts as required in the telecom and BPO industry.
  • Some travel may be required for training purposes.


Employment Type: Full Time, Permanent

Read full job description

Startek Interview Questions & Tips

Prepare for Startek Process Trainer roles with real interview advice

Top Startek Process Trainer Interview Questions

Q1. What would you do if you win 1billion dollar lottey?
Q2. If you will get a call and customer is very frustrated and then how will you handle..?
Q3. What do you know about Call Centre?
View all 173 questions

What people at Startek are saying

3.0
 Rating based on 22 Process Trainer reviews

Likes

Work under pressure, various activities for training team.

  • Skill development - Good
Dislikes

Lobby-bazi, favouritism, cruel Operation, spineless leadership, unpredictable long hours, no work life balance. Ultimate low appraisal.

  • Job security - Bad
  • +4 more
Read 22 Process Trainer reviews

Process Trainer salary at Startek

reported by 91 employees with 2-6 years exp.
₹1.4 L/yr - ₹5.1 L/yr
19% less than the average Process Trainer Salary in India
View more details

What Startek employees are saying about work life

based on 7.6k employees
55%
46%
71%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Startek Benefits

Job Training
Cafeteria
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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