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Teleperformance
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386 Teleperformance Jobs
Process Trainee
Teleperformance
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees.
- Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
- Develop and maintain training materials, including presentations, manuals, guides, videos, etc.
- Provide coaching support to trainees during on-the-job training (OJT) sessions.
- Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification).
- Contact - 9594690866 Neelam HR
Employment Type: Full Time, Permanent
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